Sreedhurga Govindaswamy
Colchester,Essex
Summary
Dedicated professional with expertise in laboratory techniques and medical coding, complemented by strong computer skills including proficiency in MS Word, Excel, PowerPoint, and Outlook. Demonstrates exceptional communication, teamwork, and problem-solving abilities, alongside a commitment to adaptability and attention to detail. Aims to leverage these competencies to contribute effectively within a dynamic work environment while maintaining a high standard of work ethic.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Customer service representative and cashier
Shell Garage
colchester, essex
2024.08 - Current
Answering customer inquiries( phone calls, in person)
Resolving complaint, issues and service problems
Handling cash, balancing accounts at shift end
Opening and closing the store
Medical coder
Optum XL Health
Bengaluru, Karnataka
2021.09 - 2023.07
Review patients medical records and clinical documents
Assign accurate codes using ICD-10-CM, CPT,HCPCS
Maintain patient confidentiality and comply with HIPAA
Use EHR and medical coding software effectively
Identify and correct coding errors to prevent claim denials
Stay updated on annual coding changes and healthcare regulations
Education
Master of Science - Biotechnology
University of Essex
United Kingdom 2023.09 - 2024.09
Bachelor of Science - Biotechnology, Genetics, Biochemistry
Sri Bhagwan Mahaveer Jain College
India 2017.06 - 2020.04
Skills
- Laboratory techniques
- Medical coding
- Computer skills (MS Word, Excel, Power point)
- Outlook
- Equipment handling
- Communication
Hard and soft skills:
- Teamwork
- Time management
- Problem-solving
- Adaptability
- Attention to detail
- Work ethic
Certification
English typewriting -2020
Office Automation-2020
Certified Professional Coder (AAPC)-2021
Clinical Data Management course- ongoing
Timeline
Customer service representative and cashier
Shell Garage
2024.08 - Current
Master of Science - Biotechnology
University of Essex
2023.09 - 2024.09
Medical coder
Optum XL Health
2021.09 - 2023.07
Bachelor of Science - Biotechnology, Genetics, Biochemistry
Sri Bhagwan Mahaveer Jain College
2017.06 - 2020.04