Suresh Reddy JN
Bangalore
Summary
Dynamic Branch Manager at ONEINSURE with a proven track record in revenue enhancement and strategic planning. Adept at financial analysis and relationship management, I successfully boosted customer loyalty and drove branch growth through innovative sales strategies. A strong communicator and team leader, I excel in fostering collaboration and achieving ambitious goals.
Overview
10
10
years of professional experience
Work History
Branch Manager
ONEINSURE
Bangalore
01.2025 - Current
- Planned work schedules to maintain adequate staffing levels.
- Monitored financial performance of the branch on a monthly basis.
- Worked cross-functionally to plan and establish branch goals, supporting strategic objectives.
- Facilitated weekly meetings with staff members to discuss progress on current initiatives.
- Designed sales and service strategies to improve revenue and retention.
- Identified opportunities for process improvement initiatives within the branch.
- Performed regular audits of financial records in order to ensure accuracy.
- Participated in community events to promote brand awareness.
- Increased efficiency and drove branch revenue by optimizing daily operations.
- Analyzed data to identify trends related to products, services, customers and markets served by the branch.
- Coordinated promotional campaigns for new products or services in order to boost sales revenue.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
- Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
- Assigned duties to employees and examined work for accuracy, neatness and timeliness.
- Established strong working relationships with external partners such as vendors and suppliers.
- Resolved escalated customer complaints in a timely manner.
- Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
- Communicated with stockholders or other investors to provide information or raise capital.
Key Relationship Manager
ICICI PRUDENTIAL LIFE INSURANCE COMPANY LIMITED
BANGALORE
02.2021 - 11.2025
- Maintaining a deep knowledge of company products and services
- Understanding customer needs , developing plans to address such issues
- Identifying key staff and cultivating profitable relationship
- Forwarding ups-selling and cross - selling opportunities and promoting high quality sales
- Building and Maintaining strong relationships with prospective and existing clients
- Researching and Pursuing new business opportunities
- Identifying clients needs and requirements and proposing suitable solutions
- Established strong relationships with clients through regular, personalized communication.
- Managed portfolio of client accounts, ensuring high levels of satisfaction and loyalty.
- Analyzed customer feedback data to identify areas for improvement in services offered.
- Gained market share in new sales performance through aggressive team training.
- Managed a portfolio of large-scale accounts while maintaining high levels of service excellence.
- Monitored client satisfaction through surveys and feedback forms, implementing improvements based on results.
Sales Executive
Share khan Pvt. Ltd
Bangalore
02.2016 - 08.2021
- Identified customer needs by asking questions and advising on best solutions.
- Built and maintained strong, long-lasting customer relationships to ensure high levels of customer satisfaction.
- Identified and targeted new business opportunities through market research and analysis.
- Prepared and submitted sales reports and expense reports on a regular and timely basis.
- Collaborated with marketing teams to develop and implement promotional strategies and campaigns.
- Set and monitored sales targets for individual team members and the team as a whole.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Produced sales documents, finalized deals and filed records.
- Adjusted sales techniques based on interactions and feedback from customers and peers.
- Identified new potential markets and developed plans for targeting them.
- Resolved customer complaints in a timely manner while providing excellent customer service.
Education
C.V.R.M Degree college S.V.
2013
B.Com -
Govt. Junior college State Board
2010
Intermediate -
Z.P. High School State Board
2008
Skills
- Strong Communication skills
- Good knowledge on products and services
- Highly self- motivated and ambitious in achieving goals
- Good team player
- Customer convincing skills
- Financial analysis
- Sales strategy
- Risk assessment
- Performance management
- Relationship management
- Investment guidance
- Expert in risk management
- Revenue enhancement
- Employee monitoring
- Sales planning
- Financial administration
- Team supervision
- Policy formulation
- Key performance indicators
- Marketing
- Banking
- Interviewing and hiring
- Excellent time management skills
- Decision-making
- Operations management
- Financial advising
- Customer relationships
- Client relationship management
- Revenue generation
- Sales management
- Market research
- Branch operations management
- Excels in team leadership
- Strategic planning
Languages
- English, Telugu, Kannada, and Hindi
Timeline
Branch Manager
ONEINSURE
01.2025 - Current
Key Relationship Manager
ICICI PRUDENTIAL LIFE INSURANCE COMPANY LIMITED
02.2021 - 11.2025
Sales Executive
Share khan Pvt. Ltd
02.2016 - 08.2021
C.V.R.M Degree college S.V.
B.Com -
Govt. Junior college State Board
Intermediate -
Z.P. High School State Board
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