Summary
Overview
Work History
Education
Skills
Languages
Key Result Areas
Personal Information
Disclaimer
Timeline
Generic
Sreeja J. S

Sreeja J. S

Trivandrum

Summary

Aiming for assignments in Housekeeping Operations with a leading organization in Hospitality industry - Aspires to utilize expertise in managing daily cleaning and maintenance operations to deliver exceptional guest service and increase financial profitability.

Proficient in executing housekeeping activities in the organization with new initiatives for restructuring of cleanliness and health facilities. Deft in providing direction & structure for operating units and participating in developing policy & strategic plans; adept at implementing new service ranges to increase customer satisfaction whilst maintaining the budget. Adept at handling all aspects of service management including monitoring aesthetic presentation. An effective communicator with exceptional planning skills.

Overview

9
9
years of professional experience

Work History

Senior Executive - HOUSEKEEPING

SPICE RETREAT HOSPITALITY SERVICES PVT.
10.2023 - Current

Facility Executive

MBM STAR FACILITY MANAGEMENT
12.2022 - 07.2023

Housekeeping Supervisor

MBM STAR FACILITY MANAGEMENT
11.2021 - 11.2022

Customer Relation Executive

Vodafone Idea Ltd.
01.2021 - 09.2021

Housekeeping Supervisor

HOTEL SURYA
04.2016 - 05.2017

Education

Bsc. -

Tourism With Hospitality Management

Typewriting English and Computer Word Processing -

LOWER

Diploma in Office Automation -

DOA

Skills

  • OCTA (Online Compliant Tracking App)
  • D-Track (Discharge Tracking)
  • Micros and Opera
  • YASSASI (All-purpose app for hospital operation)
  • Typewriting lower
  • Computer Office automation
  • Health and Safety - Chemical Handling Training
  • Customer care training
  • Basic Fire Fighting
  • Basic First Aid & CPR
  • SSDP (Smart Surface Disinfection Programme) From KIMS EAST
  • Robotic machine handling (Peppermint Robotics)

Languages

English
Malayalam
Tamil

Key Result Areas

  • Manage and control the cleaning services to the agreed specification and service standard required by the contract as measured by both qualitative and financial targets achieving the highest possible standards at the most competitive cost.
  • Actively enforce relevant statutory, company and site H&S compliance together with the monitoring of related equipment.
  • Experienced in managing upscale housekeeping activities.
  • Motivating, mentoring, programming and training of unskilled manpower to provide service of the highest standard.
  • Implementing housekeeping policies and standardizing systems / processes and ensuring efficient operations.
  • Checking quality of house-cleaning in guestrooms with particular attention to suites, VIP Guests; supervising as well as ensuring that all services offered by the housekeeping are carried out with utmost efficiency and courtesy.
  • Leading the department according to the established concept statement, providing a courteous, professional, efficient and flexible service at all times.
  • Ascertaining the availability of stocks for all supplies, inventoried items and making certain that the place of work is adequately equipped.
  • Carrying out monthly inventory checks on all operating equipment and supplies/linen; coordinating with the front office as well as other related departments for daily operations; indenting and distributing all the guestroom supplies through proper procedure, thereby ensuring minimum wastage & pilferage.
  • Coordinating with the Purchase Department & suppliers of housekeeping cleaning agents, guest supplies & equipment's and maintaining the housekeeping stores.
  • Monitoring and controlling consumption of guest & cleaning supplies and devising effective methods for optimal usage of cleaning supplies.
  • Monitoring inventory and asset.

Personal Information

  • Passport Number: V8789613
  • Date of Birth: 03/14/91
  • Gender: Female
  • Nationality: India
  • Marital Status: Divorced

Disclaimer

I hereby declare that all the statements in this curriculum vitae are true, complete and correct to the best of my knowledge and belief.

Timeline

Senior Executive - HOUSEKEEPING

SPICE RETREAT HOSPITALITY SERVICES PVT.
10.2023 - Current

Facility Executive

MBM STAR FACILITY MANAGEMENT
12.2022 - 07.2023

Housekeeping Supervisor

MBM STAR FACILITY MANAGEMENT
11.2021 - 11.2022

Customer Relation Executive

Vodafone Idea Ltd.
01.2021 - 09.2021

Housekeeping Supervisor

HOTEL SURYA
04.2016 - 05.2017

Bsc. -

Tourism With Hospitality Management

Typewriting English and Computer Word Processing -

LOWER

Diploma in Office Automation -

DOA
Sreeja J. S