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SREEJA SREEKUMAR
Muvattupuzha
Summary
Dynamic accountant with diverse experience across multiple roles, in current tenure at H M Arts and College and previous positions in mark and customer care. Proficient in customer relations and adept at man organizational tasks, showcasing a strong ability to adapt quickly in any environment. Holds advanced academic credentials, including a Mas Commerce with a focus on Finance, complemented by a Post Graduate in Computer Applications. Committed to leveraging skills in organizational management to contribute effectively in accounting and capacities. Excited to embrace opportunities that foster professional g contribute to overall success.
Overview
3
3
years of professional experience
22
22
years of post-secondary education
Work History
Accountant
H M Arts and College
Muvatupuzha
06.2023 - Current
- Currently engaged as an Accountant at H M Arts and College Randark focusing on the management and accuracy of financial records
- This role involves preparing detailed financial statements and reports, ensuring compliance with educational financial regulations, and applying strong organizational skills to maintain efficient operations
- Collaboration with faculty and administration in effective budget management and financial planning
- Overseeing the accuracy of financial transactions and records
- Preparing financial reports for institutional management
- Ensuring compliance with accounting standards and educational regulations
- Assisting in budget preparation and financial forecasting
- Handled day-to-day accounting processes to drive financial accuracy.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
Customer Relations Executive
Essen Infrastructures
Kochi
02.2023 - Current
- As a Marketing Executive at Essen Infrastructures, responsibilities include developing marketing strategies and conducting market research to enhance brand visibility and client engagement
- This role necessitates strong communication skills to effectively convey product benefits and maintain relationships with clients, contributing to the overall growth of the company
- Developing and implementing marketing strategies for brand promotion
- Conducting market research to identify trends and customer needs
- Building and maintaining relationships with clients and stakeholders
- Coordinating marketing campaigns to drive customer engagement
- Delegated tasks to existing support team members and used cloud-based tools to help solve complex business issues.
Customer Care Executive
Dentcare Dental Lab
Muvattupuzha
01.2022 - 02.2023
- Previously served as a Customer Care Executive at Dentcare Dental Lab, where delivering exceptional service was paramount
- Engaging directly with clients to address inquiries and resolve issues fostered a positive customer experience
- This position required effective communication skills and a keen ability to empathize with clients to ensure satisfaction
- Addressing customer inquiries and providing product information
- Resolving customer issues promptly to enhance satisfaction
- Maintaining a professional and friendly demeanor in all client interactions
- Collaborating with team members to improve service delivery
- Enhanced customer satisfaction by resolving inquiries effectively and efficiently.
Education
Bachelor of education -
Sreenarayana College of Education
Muvattupuzha 06.2019 - 04.2021
Post Graduate Diploma in Computer Application -
Stella Maris College
04.2001 - 05.2015
M.Com with Finance - undefined
MES college Nedumkandam
07.2012 - 04.2014
B.com - undefined
Government College Kattappana
07.2009 - 04.2012
HSE in Commerce - undefined
Government Higher Secondary School
06.2007 - 03.2009
SSLC - undefined
Government Higher Seconday School
Skills
Financial Management
Customer Relations
Organizational Skills
Marketing Strategies
Effective Communication
Budget Preparation
Personal Information
Date of Birth: 12/10/91
Software
Microsoft Excel
Microsoft Power point
CRM
Zoom
Timeline
Accountant
H M Arts and College
06.2023 - Current
Customer Relations Executive
Essen Infrastructures
02.2023 - Current
Customer Care Executive
Dentcare Dental Lab
01.2022 - 02.2023
Bachelor of education -
Sreenarayana College of Education
06.2019 - 04.2021
M.Com with Finance - undefined
MES college Nedumkandam
07.2012 - 04.2014
B.com - undefined
Government College Kattappana
07.2009 - 04.2012
HSE in Commerce - undefined
Government Higher Secondary School
06.2007 - 03.2009
Post Graduate Diploma in Computer Application -
Stella Maris College
04.2001 - 05.2015
SSLC - undefined
Government Higher Seconday School
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