Sreejith A R
Chennai
Summary
ServiceNow ITOM System Architect with deep hands-on experience in CMDB, Discovery, Service Mapping, Hardware Asset Management (HAM), Software Asset Management (SAM) and Application Portfolio Management (APM). Successfully implemented ServiceNow migration from Remedy. Proficient in solution architecture design and stakeholder collaboration, driving scalable technical solutions aligned with corporate vision.
Additional Role, ITSM architect in designing and configuring Change, Incident and Problem Management.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Lead IT Inventory Workflow | Architect
Standard Chartered Bank
04.2014 - Current
- ServiceNow ITOM system architect with hands-on experience designing and implementing enterprise-grade IT Operations Management Solutions.
- Led cross-functional teams to develop sustainable design strategies aligned with the corporate vision, translating business needs into scalable technical solutions.
- Implemented comprehensive project management methodologies to ensure timely delivery of architectural projects.
- Strong ability to lead cross-functional teams, govern CMDB health, and deliver strategic ITOM roadmaps.
Business Analyst
Miramed Ajuba
09.2008 - 04.2014
- Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
- Facilitated stakeholder meetings to validate project objectives and align expectations.
Education
Bachelor of Science - Physics
Loyola College
Chennai04-2007
Skills
- ServiceNow implementation
- Strategic Enterprise Architecture
- CMDB Governance
- Sustainable design
- Strategic planning
Certification
ServiceNow - CSA
ServiceNow - IRM*
ServiceNow - Platform Analytics Advanced*
CIMP (Certified Information Management Professional)
ITIL v3 Expert
ITIL Service Transition
CSM (Certified Scrum Master)
Hobbies
Love to Travel
Like to Learn & Explore 'How everything works'
Find spare time for Web Series
Timeline
Lead IT Inventory Workflow | Architect
Standard Chartered Bank
04.2014 - Current
Business Analyst
Miramed Ajuba
09.2008 - 04.2014
Bachelor of Science - Physics
Loyola College