SREEJITH S. MENON
Mechanical Engineering
Ernakulam
Summary
Results-driven Mechanical Engineer with over 7 years of experience in the automobile industry, currently working as a Motor Claim Surveyor. Proven expertise in vehicle damage assessment, cost estimation, and claim investigation. Strong technical background in automotive systems, repair methodologies, and insurance claim processing. Adept at analyzing accident reports, detecting fraudulent claims, and ensuring fair and accurate claim settlements. Skilled in liaising with insurers, workshops, and policyholders to streamline claim handling while ensuring compliance with insurance policies and regulatory standards. A detail-oriented professional with excellent problem-solving abilities and a commitment to efficiency in motor claims assessment.
Overview
10
10
years of professional experience
2020
2020
years of post-secondary education
1
1
Certification
4
4
Languages
Work History
Motor Claim Surveyor
Claim Genius
09.2024 - Current
- Vehicle Inspection & Damage Assessment – Conduct on-site and off-site inspections of accident-damaged vehicles to assess the extent of damage and repair costs.
- Claim Investigation – Verify the accident circumstances, check policy coverage, and ensure the claim is valid as per insurance policy terms.
- Report Preparation – Document findings in detailed reports with photographs, repair cost analysis, and recommendations for claim settlement.
- Fraud Detection – Identify potential fraudulent claims by analyzing inconsistencies in accident reports, damage patterns, and supporting documents.
- Negotiation & Settlement – Assist in negotiating repair costs with workshops and help insurers determine fair claim settlements.
- Technical Advice – Provide expert opinions on salvage value, total loss cases, and alternative repair options to reduce costs for insurers.
- Customer Assistance – Guide claimants on the claim process, required documentation, and expected timelines for settlement.
Body shop Manager
Popular Vehicles and Service Ltd.
01.2024 - 08.2024
- Company Overview: (Authorised Maruti Suzuki Areana Workshop)
- Managed daily operations of the body shop
- Proficient in handling surveys and ensuring proper claim settlement
- Skilled in assessing damages, coordinating with insurance companies, and negotiating settlements
- Implemented and enforced safety protocols and regulatory compliance
- Monitored and controlled expenses, achieving cost-saving targets while maintaining high standards of service delivery
- (Authorised Maruti Suzuki Areana Workshop)
Body Shop Advisor
Malayalam Vehicles
06.2022 - 01.2024
- Company Overview: (Tata Motors Car Body Shop)
- Examines damaged vehicle to determine extent of structural, body, mechanical or interior damage
- Estimates cost of labor and parts to repair or replace each damaged item
- Reviews repair cost estimates with body shop manager or foreman
- In the event of a disagreement with manager or foreman on repair cost, arranges to have damage appraised by another appraiser to resolve the situation
- Determines feasibility of repair versus replacement of parts, such as bumpers, fenders and doors
- Evaluates practicality of repair as opposed to payment of vehicle market value before accident
- Determines salvage value on total vehicle loss
- Prepares insurance forms to indicate repair cost estimates and recommendations
- Estimates cost of repainting, converting to special purposes or customizing undamaged vehicles
- Other tasks as assigned
- (Tata Motors Car Body Shop)
Service Advisor
Autostarke
08.2019 - 06.2022
- Company Overview: (non authorities premium multi brand car service center)
- Relevant experience in managing premium vehicle owners
- Experienced in scheduling service orders and detailing repairs
- Excellent track record in maintaining client communication and satisfaction
- Increased the spare parts sales by 10%
- Communicates with clients about vehicle problems, insurance questions, and warranty issues
- Maintains positive relationships with clients to ensure repeat and return customers
- Communicates with technicians about vehicle statuses, and ensures that vehicles will be ready for customer on time
- (non authorities premium multi brand car service center)
Service Advisor
Indus Motors
05.2018 - 07.2019
- Company Overview: (authorized Maruti dealers)
- Excellent track record in maintaining client communication and satisfaction
- Experienced in scheduling service orders and detailing repairs
- Increased the spare parts sales
- (authorized Maruti dealers)
Service Advisor
Sanjo Motors
11.2016 - 05.2018
- Company Overview: (Royal Enfield Dealers)
- Excellent track record in maintaining client communication and satisfaction
- Experienced in scheduling service orders and detailing repairs
- Increased the spare parts sales
- (Royal Enfield Dealers)
Mechanical Engineer
Lalitha Ayurveda Manufacturing Company
06.2015 - 10.2016
- Experienced in machine quality checking
Education
P G. DIPLOMA IN PETROLEUM FIELD CONSTRUCTION -
PETROTECH
B. E (MECH ENGG.) - undefined
PS V COLLEGE OF ENGINEERING AND TECHNOLOGY
01.2010 - 01.2014
HIGHER SECONDARY - undefined
ST. JOSEPH'S HIGHER SECONDARY SCHOOL
SSLC (10TH) - undefined
ST. JOSEPH'S HIGH SCHOOL
Skills
- Problem Solving
- Critical Thinking
- Negotiation
- Communication
- Flexibility
- Team Building
- Auto CAD (Level 2)
- Microsoft Office
Certification
NDT (ASNT) Level II Certification, Radiographic Testing, Liquid Penetrate Testing, Ultrasonic Testing, Magnetic Particle Testing
Personal Information
- Passport Number: Y4698433
- Passport Date Of Issue: 24/06/2024
- Passport Expiry Date: 23/06/2034
- Date of Birth: 01/12/92
- Nationality: Indian
- Marital Status: Divorced
Timeline
Motor Claim Surveyor
Claim Genius
09.2024 - Current
Body shop Manager
Popular Vehicles and Service Ltd.
01.2024 - 08.2024
Body Shop Advisor
Malayalam Vehicles
06.2022 - 01.2024
Service Advisor
Autostarke
08.2019 - 06.2022
Service Advisor
Indus Motors
05.2018 - 07.2019
Service Advisor
Sanjo Motors
11.2016 - 05.2018
Mechanical Engineer
Lalitha Ayurveda Manufacturing Company
06.2015 - 10.2016
B. E (MECH ENGG.) - undefined
PS V COLLEGE OF ENGINEERING AND TECHNOLOGY
01.2010 - 01.2014
HIGHER SECONDARY - undefined
ST. JOSEPH'S HIGHER SECONDARY SCHOOL
SSLC (10TH) - undefined
ST. JOSEPH'S HIGH SCHOOL
P G. DIPLOMA IN PETROLEUM FIELD CONSTRUCTION -
PETROTECH
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