SREEJITH MENON N
Summary
Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.
Overview
15
15
years of professional experience
Work History
Operations Manager
Leemat Enterprises Pvt.Ltd
02.2015 - Current
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed and maintained relationships with external vendors and suppliers.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Increased profit by streamlining operations.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Implemented quality control systems to boost overall product consistency and reliability.
- Developed and implemented strategies to maximize customer satisfaction.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Trained and guided team members to maintain high productivity and performance metrics.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Raised property accuracy and accountability by creating new automated tracking method.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Self-motivated, with a strong sense of personal responsibility.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
Base Manager
Special Oilfield Services Co.LLC
11.2009 - 01.2015
- Maintained strict adherence to regulatory guidelines and safety protocols, minimizing incidents or violations within the facility.
- Implemented quality control measures to maintain high standards of service delivery across various departments.
- Managed budget and resource allocation, optimizing financial performance of the base operations.
- Promoted team building initiatives to foster a positive work culture, boosting employee morale and retention rates.
- Coordinated with external agencies for logistical support, enhancing overall base capabilities.
- Collaborated with senior leadership on strategic planning efforts, aligning base operations with wider organizational objectives.
- Optimized scheduling processes to maximize staff utilization while maintaining compliance with labor laws and regulations.
- Analyzed performance data to identify trends and opportunities for improvement within base operations management practices.
- Reduced operational risks while organizing data to forecast performance trends.
- Reported issues to higher management with great detail.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Oversaw facility maintenance, ensuring a safe and efficient work environment for all personnel.
- Managed inventory control systems to ensure accurate tracking and adequate supply levels for mission-critical resources.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
BE - Mechanical Engineering
NMIT
Bengaluru, India09-2009
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Decision-Making
- Planning and Implementation
- Inventory Management
- Client Relationships
- Strategic Planning
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Malayalam
Bilingual or Proficient (C2)
Arabic
Elementary (A2)
Tamil
Intermediate (B1)
kannada
Intermediate (B1)
Timeline
Operations Manager
Leemat Enterprises Pvt.Ltd
02.2015 - Current
Base Manager
Special Oilfield Services Co.LLC
11.2009 - 01.2015
BE - Mechanical Engineering
NMIT
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