Sreekanth Gopalakrishna

• Overseeing, Managing and organizing the entire operations to fulfill the federal contract in the American region along with team for Purchasing, Warehousing, Logistics till final mile delivery.
• First escalation point for inter departments.
• Generated reports detailing findings and recommendations.
• Preparing Monthly Invoicing, On time delivery reports and period reports and submitting to higher Management and attending Meetings.
• Acting like an open forum for the team to share suggestions, concerns, and thoughts.
• Maximized team performance with hands-on training and close mentoring, and empowering them to stand strong and face challenges responsibly.
• Managed daily workloads by organizing schedules and delegating tasks.
• Prepared employees for operational changes with informative team meetings and clear directives.
• Set prices or credit terms for goods or services based on forecasts or customer demand.
• Coordinated logistics operations, optimizing distribution routes and schedules.
• Handled large and complex data to analyze business operations and needs.

• Promoted to Senior officer considering effective performance during the previous tenure of 3 years.
• Overseeing complete operations over the EMEA, APAC region
• Getting and validating reports from team members, submitting the same to AVP.
• Meeting with teammates biweekly to recap major learnings from past two week and documenting the same for future references.
• Negotiated high-value contracts with suppliers, improving profit margins.
• Kept accurate inventory records and tracked costs against budget targets.
• Handled large and complex data to analyze business operations and needs.

Ensuring the contract received has no discrepancies or deviation from the system values

• Validating vendor quotes and negotiating for payment terms revision.

• Resourcing, ensuring proper information and purchase plan.

• PO Processing, and further communications with Finance team on the payment side by side.

• Critical escalations to handle (Resourcing, Freight plan etc.)

• Keeping the team apprised on the project status, and the sharing the same over an excel sheet to the Sales Manager and Key accounts weekly.

• Projects with issues to be listed and shared with solutions in hand and discussing the same with H.O.O for smart resolution.

• Warehouse liaising, QC check, and if not satisfied with the report, then getting the clarification from Warehouse, or vendor accordingly before the ship out.

• The shipping plan should be in hand before the readiness of the material, with alternate options as well.

• Coordination with warehouse for various transactions like by SEA, AIR, Courier, ROAD etc.

• Shipment tracking and alerting the internal departments through a system with proper documents. (Invoice, Waybill, Packing list, COO etc.)

• Checking better freight options.

• Investigate and provide feasible solutions for the issues raised by client post-delivery.

• Work closely with H.O.O and team members.

• Induction and training for the newly joined employees.

Responsible for Marketing and operational attributes of Logistics, and freight forwarding; responsibilities include:

SALES

• Managing all marketing for the company and activities within the marketing department.
• Developing, maintaining new clients from the territory assigned, On top of that a sales report all the weeks to be sent to head of the department.
• Coordinated entire life cycle of logistics for the organization.
• Responsible for marketing and operational attributes of Logistics and freight forwarding.
• Surfing all the ways to find new clients, i.e., telecall, e-mails, earning market reports etc.
• Fixing appointments with prospective customers, liaising and quoting current and prospective customers.
• Negotiate with carriers and agents.
• Proper and clear status updates for nominated bookings from clients.
• Developing the marketing strategy in line with company objectives.

OPERATIONS

• Coordinate and monitor customs clearance procedures, for accurate distribution to end client.
• Communicate with suppliers, agents, and customers to achieve profitable deals.
• To coordinate internal transportation and ensure delivery strategy kept done without failure on time.
• Sending BL instructions to agents and carriers for bookings owned, plan and track the shipments on real time basis.
• Proper checking on shipping documents viz HBL, MBL, certificate of origin, invoice, packing list, certifications if any.
• Prepare invoices/quotations.
• Maintaining petty cash and preparing accurate cash statement for upper management.
• Document and escalate any customer service issues and or/shipping/ agent errors.

• Cultivate new customers route wise
• Prepare and keep a list of new customers and present customer’s route wise and follow up closely.
• Work closely with in hand clients and new clients to identify their needs and challenges and provide the best solution.
• To feel and learn resonance of field.
• Taking new orders and informs the same to factory and monitor delivery as per client’s calendar.
• Generating and report of newly met customers and follow-ups and reporting the status daily to sales manager.
• Partnered with operations departments to optimize inventory levels and delivery timelines.

• Ultimate role of this job was finding prospective clients who are having social contacts, who somehow would be helpful in converting business leads.
• Prepare them for IRDA exams and make sure they will elect as advisor of the company by attaining pass score.
• Learn them about insurance policies of our company.
• Motivate advisors and work closely with them to close a prospect, ensuring advisor are getting commissions and other benefits as per company policy.
• Managed team of insurance sales agents, providing guidance and support as needed.

• Travel around designated territory and conduct door to door visits
• Explain benefits of various services which is beneficial to clients
• Explain benefits of various services which is beneficial to clients, focus is on middle class citizens, tailor shops, various public servants, small scale workers, carpenters, painters etc.
• Gather bridegrooms details from various sources and visit them and helping them aware about gold purchase and quality of Gold. and convincing them to visit the Jewellery shop.
• Day by Day update and follow-up on visiting record.
• Developed and implemented sales strategies to achieve sales targets.