Summary
Overview
Work History
Education
Skills
Certification
Work Rewards
Projects Of Concern
Profile - Brief Description
Accomplishments
Work Availability
Timeline
Generic
Sreekanth Raghuvaran Pillai

Sreekanth Raghuvaran Pillai

Technical Delivery Manager
Chennai,TN

Summary

Experienced technology professional with a strong background in Java-based systems and full lifecycle software development. With 20 years in the IT industry, I have gained valuable experience starting as a project intern at DXC and currently serving as a Technical Delivery Manager at Sonata Software in Chennai. Expertise spans across domains including pensions, healthcare, and logistics. Focus on aligning technology efforts with business needs to support practical outcomes for teams and clients. Actively worked with emerging technologies such as IoT, blockchain, 3D printing, cryptocurrency, and generative AI by developing hands-on proof-of-concepts to explore their potential applications. Find joy in sharing knowledge and engaging with the wider community through workshops and technical sessions in colleges across Tamil Nadu. Strongly value teamwork, continuous learning, and building solutions to address real-world challenges. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

21
21
years of professional experience
6
6
years of post-secondary education
5
5
Certificates
4
4
Languages

Work History

Technical Delivery Manager

Sonata Software
02.2023 - Current
  • Project management responsibilities
  • Agile scrum Master
  • Regular development activities
  • Analysis and estimation and development of new features.
  • Supporting offshore Java team
  • Client: Matson Logistics, USA
  • Project Description: Span Alaska, a Matson Logistics subsidiary, is the leading freight forwarding company transporting freight and shipments to, from, and around the state of Alaska. For fifty years, Span Alaska has been the go-to for connecting the Lower 49, Canada, and Alaska with a robust transportation network. They excel in moving shipments of all sizes and types, offering reliable door-to-door service unmatched in scope and efficiency.
  • Technology Stack: Java Spring Boot, ReactJS application, AWS, MSSQL
  • Managed 3 Scrum teams with 5 members each during development processes.
  • Mitigated risks associated with new technologies or approaches through thorough research and analysis prior to implementation.
  • Drove innovation within the team by fostering a culture of learning, experimentation, and growth.
  • Met challenging deadlines through efficient task delegation, prioritization, and tracking of project milestones.
  • Elevated team performance through continuous feedback, training, and mentoring opportunities.
  • Promoted knowledge sharing among teams to foster an environment of continuous improvement in the software development process.
  • Served as primary point of contact for external clients with delivery issues, promoting maximum customer satisfaction metrics for each interaction.
  • Aggregated delivery status reports from multi-disciplinary teams to unify progress tracking efforts across projects.
  • Managed risk effectively by creating contingency plans and closely monitoring project progress.
  • Detected and proactively remediated problems in technical delivery planning and scheduling, avoiding final delivery delays.
  • Created and monitored compliance with delivery schedule milestones to support consistent progress toward internal goals.
  • Delivered project proofs of concept compliant with client requests, internal policies and logistical realities.
  • Optimized resource allocation for improved efficiency and timely completion of projects.
  • Streamlined project delivery by implementing agile methodologies and automating processes.
  • Balanced technical requirements with business needs to ensure alignment between product features and user expectations.
  • Enhanced team collaboration with regular communication, clear expectations, and shared goals.
  • Demonstrated effective stakeholder management skills by actively engaging key decision-makers in project discussions.
  • Coordinated employee scheduling around delivery timeframes, resolving conflicts and supporting consistent availability of necessary competencies.
  • Delivered high-quality products by effectively managing cross-functional teams of developers, testers, and business analysts.
  • Championed process improvements that resulted in reduced overhead expenses without compromising product quality.
  • Reviewed solution architecture proposals to provide technical direction to associated personnel.
  • Established best practices in code quality assurance to minimize defects during development phases.
  • Improved customer satisfaction by proactively identifying and resolving potential issues before release.
  • Negotiated contracts with vendors to secure the best possible resources at optimal costs for projects.
  • Increased project visibility for stakeholders with transparent reporting on status updates and progress metrics regularly.
  • Led successful product launches with thorough planning, coordination, and clear communication across departments.
  • Drafted status reports for clients to illustrate ongoing accomplishments and reassure customers of compliance with planned milestones.
  • Reduced technical debt by prioritizing and addressing critical issues within the software development lifecycle.
  • Wrote, updated and maintained project documentation.
  • Monitored and tracked project progress to support timely completion.
  • Communicated project updates to stakeholders at all levels.
  • Partnered with project team members to identify and quickly address problems.
  • Managed various IT projects to meet deadlines and customer requirements.
  • Established and enforced project timelines and deadlines.
  • Resolved staff conflicts and identified potential areas of improvement.
  • Led cross-functional teams to successfully complete IT projects.
  • Generated reports for IT project progress and performance.
  • Coordinated with external vendors to deliver IT project components.
  • Implemented best practices to drive quality IT project delivery.
  • Created and implemented contingency plans to address potential risks.
  • Trained personnel on use of IT tools and applications.
  • Negotiated and managed project budgets to meet goals.
  • Identified and implemented cost-saving measures in IT projects.
  • Developed and introduced IT strategies to improve operational efficiency.
  • Conducted quality assurance to verify accuracy of data used in IT projects.
  • Devised test plans to validate accuracy of IT projects.
  • Assessed and analyzed customer requirements to develop effective IT project plans.

Technical Lead

Truven Health Analytics, an IBM Company
01.2019 - 02.2023
  • Project management responsibilities
  • Agile scrum Master
  • Regular development activities
  • Analysis and estimation and development of new features.
  • Supporting offshore Java team
  • Client: Truven Health Analytics, an IBM Company
  • Project Description: Truven Health Analytics, an IBM company, provides software and services to the healthcare industry. DataProbe is a n-tiered architecture application that enables healthcare analysts, auditors, and researchers to rapidly perform complex, multi-step, iterative investigation on data. J-SURS is an application that enables Healthcare analysts regardless of technical skill level, to fight healthcare fraud and abuse.
  • Technology Stack: Core Java, JSP, Spring, BackboneJS, Oracle, MySQL 5.7

Technical Lead

Truven Health Analytics, an IBM Company
06.2013 - 02.2023
  • Project management responsibilities
  • Regular development activities
  • Adherence to Agile Scrum methodology
  • Analysis and estimation and development of new features.
  • Supporting offshore Java team
  • Client: Truven Health Analytics, an IBM Company
  • Project Description: Truven Health Analytics, an IBM company, provides software and services to the healthcare industry. DataProbe is a n-tiered architecture application that enables healthcare analysts, auditors, and researchers to rapidly perform complex, multi-step, iterative investigation on data. DataProbe contains a DBMS equivalent database, which is in built.
  • Technology Stack: Core Java, JSP, Spring, DOJO Framework, Oracle, SQL Server

Team Lead – Dev Support

Truven Health Analytics, an IBM Company
01.2013 - 12.2018
  • Project management responsibilities
  • Technical support for product related issues
  • Execution of Annual upgrade process
  • Analysis and estimation and development of new features.
  • Client: Truven Health Analytics, an IBM company
  • Project Description: Truven Health Analytics, an IBM company, offers business solutions for clinicians, hospitals and healthcare providers, employers, health plans, government agencies, pharmaceutical companies, and researchers. Benefit Modeler is a product that is used by employers to compare between healthcare plans. Up to five plans can be compared at a time using this product.
  • Technology Stack: Servlets, JSP, Oracle

Team Lead

Truven Health Analytics, an IBM Company
01.2010 - 06.2018
  • Project management responsibilities
  • Performed successful knowledge transfer process from onsite.
  • Automated the existing manual processes to save two weeks of work on a yearly basis.
  • Technical support for all the client facing team.
  • Executing enhancements, Annual and Quarterly (Content refresh) releases.
  • Build and packaging of the product for release.
  • Provide support to the management for various products and process documentation.
  • Client: Truven Health Analytics, an IBM company
  • Project Description: The healthcare business of Thomson Reuters offers business solutions for clinicians, hospitals and healthcare providers, employers, health plans, government agencies, pharmaceutical companies, and researchers. AUTOAUDIT is a product that deals with claims validation audits at the provider site. This is a standalone application written in Java Swing and uses XML processing extensively.
  • Technology Stack: Java Swing, XML

Team Lead

Truven Health Analytics, an IBM Company
01.2008 - 12.2009
  • Perform successful knowledge transfer process from onsite, transfer the knowledge to offshore team and lead/guide the team helping them in the overall processing.
  • Restructure the person dependent hospital data processing to a more process-oriented structure.
  • Implement/Guide the team for various automation processes to minimize the quality defects and improve the turnaround time.
  • Provide support to the management for various products and process documentation.
  • Client: Truven Health Analytics, an IBM company
  • Project Description: Truven Health Analytics, an IBM company, offers business solutions for clinicians, hospitals and healthcare providers, employers, health plans, government agencies, pharmaceutical companies, and researchers. EXPLORE is a product that deals with analysis of data provided by hospitals to provide a comparison of results with different data periods and other hospitals as well.
  • Environment: Windows 2000 server, MSACCESS, ORACLE

Team Member/Team Lead

Screen Actors Guild, USA
10.2004 - 12.2007
  • Analyzing the User Requirements.
  • Preparing Object Sequence diagrams.
  • Developing prototypes, Coding of specific modules. Code Reviews.
  • Preparing Unit Test Plans and Unit Test Results.
  • Coordination with onsite personnel to ensure product compliance with new, ongoing changes in functional requirements.
  • Executing Enhancement Change Requests.
  • Re-testing the components that are reported to be fixed.
  • Lead the testing team for a period of six months.
  • Preparation of User Training Manual.
  • Deployment of code in weblogic server.
  • Providing technical guidance to the team.
  • Defining and implementing the version control procedures as well as delivery of executables to client side.
  • Providing Process improvement suggestions to the management.
  • Technology Stack: J2EE, Weblogic SP3, Windows 2000, Oracle 9i, Eclipse 3.2, Crystal reports, Visual Source safe

Education

Master of Computer Applications (MCA) -

Gandhigram Rural Institute
Dindigul, Tamil Nadu
06.2001 - 05.2004

Bachelor of Electronics -

University Institute of Technology, University of Kerala
Trivandrum, Kerala
06.1997 - 01.2000

Skills

Core Java/J2EE

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Certification

Oracle Cloud Infrastructure 2023 AI Foundations Associate (1Z0-1122-23), 03/2024

Work Rewards

  • Champs Award, Q3 2019, Q1 2021, Q3 2021
  • Second Runner Up in IBM Cognitive Hackathon, 06/2017
  • Employee of the Quarter Award, Q2 2016
  • Chairman’s Award for Excellence, 2008

Projects Of Concern

  • Smart illam, A Home Automation Solution that supports around 60+ devices spread across Tamil Nadu, mainly used for monitoring and controlling of home-based electrical appliances and water pumps., Micro-controller programming and circuit design, Edge device programming using Python, Installation and maintenance of server components in AWS cloud, Wireframe design and testing of Android Application
  • Smart Drops Big Yield, An IoT implementation for smart irrigation that became the second runner up in the IBM Cognitive Hackathon., Module to read the moisture data to Edge Device using Python, IBM Bluemix Node-Red, Data retrieval from weather data API, MQTT Server communication
  • Dental brushing pattern Analyzer, An ongoing project to capture brushing patterns using IoT enabled Smart toothbrush., Hardware to read the brushing pattern using Accelerometer, Arduino and Bluetooth module, Coordinate with teams for the Analytical part (Ongoing)
  • Insurance loss pre-emptive prediction application, A project to pre-empt losses using IoT/sensing technology through predictive and preventive modeling., Module to read the Temperature and humidity from sensors to Raspberry pi, Hardware wiring for Home Automation, Java Script module for display, MQTT Server communication
  • Automatic Customer Identification & Enhanced Security Surveillance, A project focused on enhancing security surveillance., https://www.youtube.com/watch?v=EwgCx2Rad2s

Profile - Brief Description

Started career as a project intern with DXC (earlier known as Covansys and then CSC). Worked with multiple projects in Pension and Healthcare domain predominantly in J2EE technology handling various roles covering all aspects of software development. Career goal is to stay up to date with latest market trends, execute projects which address real time client pain points and create a win-win environment for the employer as well as clients. My latest aspiration is to learn and do more in the newer technology areas of Crypto Currencies, 3D Printing and Internet of Things. I believe these will satisfy my quench of electronics, design and software knowledge which lies close to my experience and skillset.

Accomplishments

Work Rewards/Recognition

  • Best Proactive Proposal - Tech Fest - Sonata Software - May 2024
  • DXC Champs Award Q3 2019, Q1 2021 (DXC), Q3 2021 (DXC)
  • Second Runner Up in IBM Cognitive Hackathon conducted in Bangalore on June 1st and 2nd 2017(IBM)
  • "Employee of the Quarter Award" for Q2 2016 (CSC)
  • “Chairman’s Award for Excellence” nominee in 2008 (CSC)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Technical Delivery Manager

Sonata Software
02.2023 - Current

Technical Lead

Truven Health Analytics, an IBM Company
01.2019 - 02.2023

Technical Lead

Truven Health Analytics, an IBM Company
06.2013 - 02.2023

Team Lead – Dev Support

Truven Health Analytics, an IBM Company
01.2013 - 12.2018

Team Lead

Truven Health Analytics, an IBM Company
01.2010 - 06.2018

Team Lead

Truven Health Analytics, an IBM Company
01.2008 - 12.2009

Team Member/Team Lead

Screen Actors Guild, USA
10.2004 - 12.2007

Master of Computer Applications (MCA) -

Gandhigram Rural Institute
06.2001 - 05.2004

Bachelor of Electronics -

University Institute of Technology, University of Kerala
06.1997 - 01.2000
Sreekanth Raghuvaran PillaiTechnical Delivery Manager