Sreelakshmi Murali
Thodupuzha
Summary
HR Operations and Business Development professional with extensive experience in recruitment, HR analytics, and employee records management. Proven ability to manage end-to-end hiring processes for over 200 employees and implement process improvements that enhance operational efficiency. Certified in Compensation & Payroll, HR Analytics, CHRP, and Strategic Industrial Relations, with strong skills in MS Excel, IBM SPSS, and CRM tools. Successful in driving business development initiatives, lead generation, and client retention in dynamic environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Business Development Trainee
Intellipaat Software Solutions
Bangalore
05.2025 - 06.2025
- Engaged with prospective clients to assess training needs and design customized learning solutions aligned with organizational goals.
- Supported sales and marketing efforts by managing CRM systems, tracking sales pipelines, and qualifying leads to enhance client acquisition.
- Collaborated with cross-functional teams to ensure seamless communication, program execution, and delivery of high-quality client experiences.
- Applied active listening and consultative communication skills in a fast-paced, client-focused environment to build strong relationships.
- Achieved a sales milestone of ₹60,000 in the first month of client outreach, demonstrating strong business development and sales capabilities.
HR Intern
DentCare Dental Lab PVT LTD
New Delhi
04.2024 - 06.2024
- Managed end-to-end recruitment activities, including screening 50+ resumes, shortlisting qualified candidates, and scheduling interviews for 10+ open positions across multiple departments.
- Partnered with HR team members to streamline recruitment workflows and improve candidate–hiring manager communication.
- Supported HR operations by maintaining accurate employee records for 200+ staff through data entry, documentation, and file management.
- Conducted HR data analysis to identify trends, reduce inefficiencies, and implement process improvements that increased operational efficiency by 10%.
Marketing Intern
Hedge Equities
Kochi
06.2022 - 07.2022
- Supported the marketing department by engaging with potential clients via calls, emails, and social media platforms, enhancing brand visibility and customer engagement.
- Assisted in implementing client outreach strategies and executing marketing campaigns, contributing to lead generation and customer retention.
- Managed client interactions, scheduled follow-ups, and coordinated with cross-functional teams to ensure consistent communication and service delivery.
- Developed strong organizational, communication, and interpersonal skills through direct client engagement and campaign support.
Education
Post Graduate Diploma in Management - HR & Operations
Rajagiri Business School
Kochi, Kerala06-2025
BBA -
Rajagiri College of Management & Applied Sciences
Kochi, Kerala05-2023
12 - Commerce
The Village International School
Thodupuzha, Kerala05-2020
Skills
- Talent acquisition and recruitment
- HR operations and employee records management
- HR analytics and data interpretation
- Compensation and payroll management
- Performance management and employee engagement
- Business development and client relationship management
- Marketing campaign execution
- Communication and presentation skills
- Project and event management
- Strategic HR and industrial relations
Accomplishments
- Presented a research paper titled 'Examining the Influence of Green Business Practices on Psychological Green Climate' at the Rajagiri Management Conference in 2025
- Served as event head – Best Manager Competition (Infloré 2024), leading event planning, coordination, and team management
- Headed the Content and Documentation Team for the Rajagiri Cricket League (2024), a cricket tournament for specially abled persons, ensuring smooth documentation and communication
- Contributed to the Rajagiri Business League (RBL) as Documentation Head (2024) and Invitation Team Member (2023)
- Actively volunteered for Rajagiri TRANSCEND, supporting community outreach and student-led initiatives
- Member of the Direct Marketing and PR Team for the 15th edition of the Rajagiri National Business Quiz (RNBQ)
- Served as event buddy for the group dance competition (Infloré 2023), supporting event execution and participant coordination
Languages
Malayalam
First Language
English
Proficient (C2)
C2
Certification
- Certified Human Resource Professional (CHRP)
- Certified Human Resource Management (CHRM)
- Certified Compensation & Payroll Management Professional
- Strategic Industrial Relations
- HR Analytics
- Microsoft Excel
- IBM SPSS
- UAE Labour Laws
- Certificate in Operations – Outsourcing the Pacific (2025)
- Net Zero 101: What, Why and How – United Nations University, Institute for the Advanced Study of Sustainability
- Becoming a Climate Champion – United Nations Institute for Training and Research (UNITAR)
- Introduction to Soft Skills – TCS iON Digital Learning Hub
Timeline
Business Development Trainee
Intellipaat Software Solutions
05.2025 - 06.2025
HR Intern
DentCare Dental Lab PVT LTD
04.2024 - 06.2024
Marketing Intern
Hedge Equities
06.2022 - 07.2022
Post Graduate Diploma in Management - HR & Operations
Rajagiri Business School
BBA -
Rajagiri College of Management & Applied Sciences
12 - Commerce
The Village International School
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