Sreelekshmi RS

• Cultivated productive relationships with business representatives and consulted closely to uncover needs and match to available solutions.
• Mentored junior account management professionals to develop skills and increase company revenue.
• Analyzed key competitors to respond to competitive threats.
• Prepared client budgets by reviewing client billing and managing monthly invoices.
• Researched emerging industry trends, applications, and concepts to enhance products and services.
• Worked with customers to develop strategic business and account plans.
• Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.

Content Editor – PRISM PROJECT (I&PRD), District Rapid Information Team – District Disaster Management Authority, Thiruvananthapuram, Social Media Account Handling for District Collector, Thiruvananthapuram and District Information Office, Thiruvananthapuram

• Maintained professional, organized, and safe environment for employees and patrons.
• Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
• Onboarded new employees with training and new hire documentation.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Established team priorities, maintained schedules and monitored performance.

• Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
• Fostered new business through participation in trade shows and initiating communications with prospective clients via phone and email .
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Streamlined operations to maximize business efficiency and profits.
• Researched awareness of brand and content trends and platforms.
• Helped with planning and hosting of marketing events.
• Contributed to mock-ups, email campaigns, and social media content.
• Collaborated with team members to help expand marketing channels.
• Participated in brainstorming meetings to develop marketing collateral.
• Established and managed relationships with external data providers and research vendors.
• Managed campaigns for various clients that consistently exceeded sales goals.
• Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.

• Monitored client interactions utilizing quality monitoring system.
• Tracked key performance indicators to measure success of campaigns.
• Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.

• Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
• Facilitated successful completion of projects from concept to launch.
• Collaborated with senior management on new initiatives to build confidence.
• Prepared project presentations and reports to assist senior staff.

• Coordinated with producers and on-air talent to create program content, new ideas, and segments.
• Presented production ideas and determined creative scenarios for production and delivery.
• Developed schedules for production, editing, and duplication for timely delivery.