SREEN ATHIKA
Chennai
Summary
Seeking work as a cabin crew with a professional airline. A motivated individual who takes considerable pleasure by forming good impressions with clients. With over 3 years of customer facing environment. Committed to continue professional development.
Overview
2
2
years of professional experience
2022
2022
years of post-secondary education
3
3
Languages
Work History
Senior Guest Relation Associate
Radisson Blu Hotels & Resorts
09.2024 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.
- Engaged in friendly conversation with customer to better uncover individual needs.
Restaurant Hostess
Sea Shell
02.2024 - 08.2024
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Salon Manager
Essensuals by toni and guy
05.2023 - 01.2024
- Managed daily salon operations, including scheduling appointments, customer service, and staff management
- Opened salon to prepare for daily demands by setting up registers, counting totals and organizing all needed supplies
- Running marketing activities
- Resolved guest complaints
- Placed orders, monitored shelf stock and tracked expenses
Education
Bachelor of Science - Zoology
Bishop Heber College
Higher Secondary School Certificate - undefined
St. Joseph matriculation school
Secondary School Leaving Certificate - undefined
St. Joseph matriculation school
Skills
Team work
Problem Solving skills
flexibility and adaptability
Communication
Multi-Task Management
Customer Needs Assessment
Disclaimer
I hereby declare that the above provided informations are true to the best of my knowledge.
Personal Information
- Height: 163cm
- Weight: 53kg
- Passport Number: Indian
- Date of Birth: 06/29/02
- Marital Status: Single
Timeline
Senior Guest Relation Associate
Radisson Blu Hotels & Resorts
09.2024 - Current
Restaurant Hostess
Sea Shell
02.2024 - 08.2024
Salon Manager
Essensuals by toni and guy
05.2023 - 01.2024
Higher Secondary School Certificate - undefined
St. Joseph matriculation school
Secondary School Leaving Certificate - undefined
St. Joseph matriculation school
Bachelor of Science - Zoology
Bishop Heber College