Summary
Work History
Education
Skills
Certification
Timeline
Generic
Sreenaja Sreedharan

Sreenaja Sreedharan

QA LEAD

Summary

QA Lead leading test strategy, root cause analysis, and regression testing across Agile delivery teams. Coordinates defect triage, sprint planning, and stakeholder updates to keep releases on schedule and issues moving to closure. Guides QA engineers on test coverage, automation feasibility, and process improvements that strengthen quality outcomes.

Work History

QA Lead

TCS
05.2022 - Current
  • Directed regression suite tasks to enhance team collaboration, addressing persistent issues for timely completion and risk mitigation.
  • Streamlined quality assurance processes through the development of comprehensive test plans and checklists.
  • Collaborated with cross-functional teams to identify and resolve defect root causes effectively.
  • Led defect triage meetings with scrum team and clients to prioritize and track defects to resolution
  • Spearheaded process improvements in test case analysis and reusability, resulting in more efficient checkpoint demonstrations.
  • Communicated metrics, concerns, and project status to higher management and stakeholders during regular connects.
  • Responsible for communicating metrics, concerns and project status to higher management and stakeholders in regular connects.
  • Groomed backlog and planned sprints with the QA team.
  • Regular resource management and allocation - Monitoring people management and goal setting. Also facilitate growth and mentor members of QA team to gain expertise and adoption of automation practices.
  • Regular resource management and allocation - Monitoring people management and goal setting .Also facilitate growth and mentor members of QA team to gain expertise and adoption of automation practices.
  • Scrutinize the features and figure out the position to start with Feature SIT along with non functional testing.

Quality Analyst Engineer

TCS
06.2019 - 04.2022
  • Performed detailed testing in unit, functional, integration, regression, and UAT stages.
  • Integrated Jira, Azure DevOps, and BrowserStack to streamline testing processes.
  • Engineered Python-based robotic framework to enhance application functionality.
  • Integrated Jira, Azure DevOps, and BrowserStack into testing processes.
  • Investigated recurring system issues and implemented resolutions, minimizing downtime.
  • Investigated recurring system issues and implemented resolutions to reduce downtime.
  • Performed requirement analysis to deliver precise business estimates.
  • Executed and documented thorough testing procedures that prioritized application impact.

IT Analyst

TCS
05.2015 - 11.2016
  • Developed IT process documentation, enhancing standardization and facilitating knowledge sharing across departments.
  • Enhanced user satisfaction by delivering comprehensive IT support and conducting training sessions.
  • Resolved customer issues quickly and accurately in a support role, improving overall service quality.
  • Gained experience in the Banking and Insurance domains.

Software Engineer

CTSIT
06.2014 - 05.2015
  • Designed and implemented IT solutions to enhance operational workflows and user experience.
  • Conducted thorough testing of software applications, ensuring functionality aligns with business requirements.
  • Analyzed system performance to identify areas for improvement and optimize IT efficiency.
  • Collaborated with cross-functional teams to develop project plans and ensure timely delivery of IT initiatives.

Software Engineer

Assyst International
11.2009 - 06.2014
  • Collaborated with cross-functional teams to design and implement effective software solutions.
  • Enhanced ASP.Net and C# project outcomes through rigorous engineering and analysis standards.
  • Collaborated with teams to design and implement software solutions
  • Directed projects in insurance, banking, and payroll sectors, ensuring timely and quality delivery.

Education

Bachelor Of Technology - Computer Science

SNGCE
Cochin

Skills

Quality assurance strategies

Continuous quality improvement

Root cause analysis

Regression testing techniques

Requirements analysis

Scrum methodology

Defect triage call

Test planning

Performance evaluations

Project management expertise

Test automation strategy

Test script development

Automation frameworks

Jira/Zephyr

Azure DevOps

Certification

JMeter Basics

Timeline

QA Lead

TCS
05.2022 - Current

Quality Analyst Engineer

TCS
06.2019 - 04.2022

IT Analyst

TCS
05.2015 - 11.2016

Software Engineer

CTSIT
06.2014 - 05.2015

Software Engineer

Assyst International
11.2009 - 06.2014

Bachelor Of Technology - Computer Science

SNGCE
Sreenaja SreedharanQA LEAD