Summary
Overview
Work History
Education
Skills
Accomplishments
Skills
Additional Information
Languages
Timeline
Generic
Sreenath  G

Sreenath G

Kollam

Summary

Talent for identifying customer needs and presenting appropriate company product and service offerings. Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business. Track record of assisting in the design and implementation of reporting procedures that reduce labor costs and improve customer-satisfaction ratings. Expertise in resolving escalated customer service issues. Secured numerous company achievement awards for delivery of exceptional customer service. Proficient with Microsoft Office System (including Microsoft Word, Microsoft Excel, and Microsoft Outlook) & Autocad .

Overview

10
10
years of professional experience

Work History

Regional Sales Manager

Gravity Coating Solutions
04.2022 - Current
  • Gravity coating solutions is authorized dealer for Jotun Paints in Tamilnadu
  • Serve as Jotun paint regional sales manager for full service for protective coating and floor coating.
  • Provide customers with great customer service and product selection.
  • Drive sales and introduce new product lines Manage new accounts and maintain old.
  • Confirmed that appropriate changes were made to resolve customers' problems.
  • Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.
  • Informed customers about sales and promotions in friendly and engaging manner.
  • Tracked down sources of special products and services to meet customers' special needs.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Trained new employees on company customer service policies and service level standards.
  • Managed team of regional sales representatives and consistently achieved high sales targets.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning
  • Collaborated with upper management to implement continuous improvements and exceed team goals
  • Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts
  • Compiled and analyzed data to determine approaches to improve sales and performance
  • Increased regional sales by implementing strategic marketing plans and nurturing key client relationships
  • Executed successful promotional events and trade shows
  • Consistently exceeded annual territory revenue goals by prioritizing high potential accounts and executing customized action plans
  • Developed sales strategy based on research of consumer buying trends and market conditions
  • Developed and managed budgets to confirm proper use of resources and maximize profitability
  • Collaborated with advertising group to create uniformity between advertising messages and retail incentives
  • Cultivated strong partnerships with distributors and retailers to increase product visibility and drive sales volume
  • Introduced cost-saving initiatives to reduce losses and increase profit margin
  • Developed compelling presentation decks to gain approval for ideas and communicate results
  • Evaluated costs against expected market price points and set structures to achieve profit targets
  • Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships
  • Organized promotional events and interacted with community to increase sales volume
  • Implemented systems and procedures to increase sales
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies
  • Developed a successful sales team through rigorous coaching, performance management, and ongoing training
  • Facilitated business by implementing practical networking techniques
  • Executed successful marketing campaigns to generate new business and expand customer base
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy
  • Directed sales support staff in administrative tasks to help sales reps close deals
  • Optimized inventory management processes by working closely with supply chain partners, reducing stock discrepancies while improving order fulfillment rates
  • Enhanced overall customer experience by conducting regular account reviews, ensuring alignment with client objectives and company offerings
  • Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth
  • Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue
  • Organized regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments
  • Achieved sales goals and service targets by cultivating and securing new customer relationships
  • Effectively recruited and hired highly talented individuals bringing exceptional skills and expertise to sales team

Sales Manager

Gravity Chemicals & Specialities
12.2017 - 01.2022
  • Gravity chemicals and specialties authorized dealer for Jotun Paints in Karnataka
  • Serve as Jotun paint sales manager for full service for protective coating and floor coating.
  • Provide customers with great customer service and product selection.
  • Provide support to fellow coworkers in their departments when needed.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Informed customers about sales and promotions in friendly and engaging manner.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Streamlined sales processes for improved efficiency, resulting in higher conversion rates
  • Led a successful sales team by providing motivational coaching and performance-based incentives
  • Managed accounts to retain existing relationships and grow share of business
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers
  • Evaluated performance against goals and implemented appropriate development plans
  • Collaborated with advertising group to create uniformity between advertising messages and retail incentives
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates
  • Communicated product quality and market comparisons by creating sales presentations
  • Established and cultivated solid business relationships with new or existing customers
  • Managed revenue models, process flows, operations support and customer engagement strategies
  • Increased sales revenue by developing and implementing effective sales strategies
  • Met with clients, delivering presentations, and educating on product and service features and offerings
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base
  • Facilitated business by implementing practical networking techniques
  • Built long-lasting client relationships through excellent customer service and consistent followups
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning
  • Directed sales support staff in administrative tasks to help sales reps close deals
  • Facilitated cross-functional communication between sales, marketing, and product development teams to ensure cohesive efforts towards shared goals
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases
  • Handled customer relations issues, enabling quick resolution, and client satisfaction
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training

Design & Service Engineer

PT Daya Esa Mulya Mandiri – Jakarta - Indonesia
10.2015 - 11.2017
  • PT.Daya Esa Mulya Mandiri provides engineered products and services to the oil and gas, Paper, Sugar and other industries..
  • Installation and Alignment of static& Rotary Equipment. Heavy equipment like centrifugal pumps, Screw & gear pumps.
  • Detecting worn out and broken parts of pipelines and pumps.
  • Identifying and fixing blockages and leakages in pipelines and pumps.
  • Opening up pipelines and dismantling pumps to undertake repairs.
  • Conducting regular cleaning, filtration and lubrication of pumps.
  • Maintaining pump's capacity to move and carry fluids quickly.
  • Selection of suitable Pump, Mechanicals seals, based on the specifications. Pumpsspecifications.Pumps & Mechanical seals .i.e. based on the available operating parameters the suitable MOC, Arrangement, required checking the feasibility of selected Pump with the help of Manual curves.
  • Supplying & Installing Mechanical Seals at end user or customer plants wherever required.
  • Develop marketing plans to build consumer preference and drive sales volumes.
  • For non-projects customers, coordinating with salesperson and attend onsite complaints, trouble shooting pump issues and providing solutions
  • Technical support for our other product lines like Kirloskar Brother Ltd- , Non API pumps, Kirloskar Ebara API range of Pump.
  • For Roto Pumps- Doing field service, erection and commissioning, entire pump technical solution provider along with spare parts supply.
  • Completed preventive maintenance on machines to enhance production and maintain quality
  • Delivered outstanding after-sales support, maintaining open lines of communication with clients to address concerns or inquiries promptly
  • Escalated and re-produced problem to internal development sources to reach solution
  • Diagnosed and repaired problems with electrical and mechanical systems

Maintenance Engineer

Kitex Garments Ltd
01.2014 - 09.2015

Kitex garments ltd

  • Erection and maintenance in textile machines
  • Shutdown job.
  • Dismantle & assembly of screw pump and centrifugal pump.
  • Installation & Commissioning of mechanical seal.
  • Testing & Troubleshooting
  • Preventive Maintenance
  • Site Execution
  • Online & Off-Line Maintenance
  • Daily & Monthly Project Report Preparation
  • Site Mobilization & Coordination
  • Reported issues to property manager so effective resolutions could be put into place
  • Optimized spare parts inventory management for cost reduction and increased availability
  • Completed preventive maintenance on machines to enhance production and maintain quality
  • Visually inspected and tested machinery and equipment, performing routine preventive maintenance.
  • Visually inspected and tested machinery and equipment, performing routine preventive maintenance
  • Established maintenance schedules to ensure timely completion of all required tasks while minimizing disruptions to operations
  • Organized and directed maintenance shutdowns and startups
  • Performed troubleshooting and repair for complex electrical equipment
  • Conducted thorough risk assessments before undertaking any maintenance activities to mitigate potential hazards effectively
  • Performed preventive maintenance and repairs on various types of equipment
  • Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions
  • Evaluated new technologies or methodologies related to Maintenance Engineering which helped keep the company up-to-date with industry trends
  • Collaborated with engineering team to design modifications that improved equipment performance and reliability
  • Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning
  • Managed contractors during major plant shutdowns for optimal resource utilization and project completion within budget constraints
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality
  • Developed preventive maintenance schedules to minimize downtime and optimize performance
  • Wrote and revised maintenance procedures
  • Executed tasks within time and budget constraints
  • Diagnosed and repaired complex mechanical and electrical systems
  • Developed technical documentation for maintenance procedures, ensuring consistent knowledge transfer among team members
  • Investigated and corrected mechanical problems with machinery
  • Improved equipment reliability by implementing preventive and predictive maintenance programs
  • Performed root cause failure analysis on critical equipment, leading to more effective preventative measures
  • Diagnosed and resolved machine operation variations and equipment problems
  • Reviewed technical documentation to complete equipment maintenance and repair
  • Organized and detail-oriented with a strong work ethic
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks
  • Identified issues, analyzed information and provided solutions to problems
  • Demonstrated creativity and resourcefulness through the development of innovative solutions
  • Demonstrated respect, friendliness and willingness to help wherever needed

Education

ASNTLevel III - NDT Level II IN

NDT Centre
Thane, India
08.2013

BE - Mechanical Engineering

Sardar Raja College of Engineering,Anna University
Thirunelveli
05.2013

Project - Mechanical Engineering

IRTT College
Erode
01.2013

Higher Secondary - Science Biology

Kerala Govt Higher Secondary School
Punalur, Kerala
03.2009

Skills

  • Highly proficient in Microsoft Office System (including Microsoft Word, Microsoft Excel, PowerPoint and Microsoft Outlook)
  • HVAC Certification
  • AUTOCAD Certification

Exceptional multi-tasker

  • Cheerful and energetic
  • Flexible scheduling
  • Effective team player
  • Staff training and development
  • Dependable and reliable
  • Resolution-oriented
  • Established track record of exceptional sales results
  • Excellent communication skills
  • Energetic
  • Compelling leadership skills
  • Languages Known : Malayalam, Hindi, Tamil, English,

Accomplishments

  • Exceptionally managed, created and increased sales through existing and new accounts.
  • Responsible for the increase of Wholesales of excess of 15 percent.
  • Managed over four employees with a sales increase of over 40 percent increase in a three year period.
  • Instrumental in improving customer-satisfaction ratings through suggestion, development, and implementation of new reporting procedures.
  • Increased employee knowledge by assisting with development and implementation of product-awareness program.
  • Received outstanding positive comments from team members on employee reviews, as well as exceptional feedback from senior management.

Skills

  • Customer satisfaction
  • Customer service
  • Customer Care
  • Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word & Auto Card
  • HVAC Certification

Additional Information

  • PERSONAL DETAILS:
  • Name : SREENATH.G
  • Date of Birth : 02-03-1991
  • Father's Name : Mr. Gopinathan Pillai
  • Languages Known : Malayalam, Hindi, Tamil, English,
  • Gender : Male
  • Nationality : Indian
  • Religion : Hindu
  • Marital Status : Single
  • PASSPORT DETAILS:
  • Passport no : M4445384
  • Place of issue : Trivandrum
  • Date of issue : 05/07/2013
  • Date of expiry : 04/07/2023

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Malayalam
Bilingual or Proficient (C2)
Tamil
Upper intermediate (B2)

Timeline

Regional Sales Manager

Gravity Coating Solutions
04.2022 - Current

Sales Manager

Gravity Chemicals & Specialities
12.2017 - 01.2022

Design & Service Engineer

PT Daya Esa Mulya Mandiri – Jakarta - Indonesia
10.2015 - 11.2017

Maintenance Engineer

Kitex Garments Ltd
01.2014 - 09.2015

ASNTLevel III - NDT Level II IN

NDT Centre

BE - Mechanical Engineering

Sardar Raja College of Engineering,Anna University

Project - Mechanical Engineering

IRTT College

Higher Secondary - Science Biology

Kerala Govt Higher Secondary School
Sreenath G