SREENATH V
Kollam
Summary
Motivated BCA graduate and RHCSA-certified professional with hands-on experience in Linux administration, hardware and software troubleshooting, networking and desktop support. Worked at myG Support Centre India Pvt Ltd as RIG Support Trainee. A quick learner with strong problem-solving abilities, dedicated to ensuring smooth IT operations and eager to grow in a dynamic technical environment.
Overview
3
3
Languages
3
3
years of post-secondary education
2
2
years of professional experience
Work History
Backend Developer
Dwise HEALTHCARE ITSOLUTIONS PRIVATE limited
Banglore
04.2026 - Current
- Built REST APIs for patient data and internal application integrations.
- Developed backend services to enhance healthcare IT solutions and streamline clinical workflows.
- Maintained server-side logic to ensure security and reliability of healthcare software modules.
- Optimized application for maximum speed and scalability by profiling and tuning performance bottlenecks.
- Troubleshot and resolved backend issues to improve functionality of healthcare applications and support ticket resolution.
- Created SQL scripts to maintain database integrity and performance.
- Wrote database queries for records, appointments, and billing systems.
RIG SUPPORT
myG India Pvt Ltd
06.2025 - 01.2026
- Executed hardware diagnostics, repairs, and upgrades, ensuring system reliability and minimizing downtime for users.
- Provided software troubleshooting and system configuration support across Windows and Linux-based environments.
- Delivered desktop support by resolving user issues with OS, drivers, peripherals, and application software, enhancing user experience.
- Assisted in network setup and cable management, troubleshooting connectivity to strengthen IT infrastructure.
- Collaborated with the IT team to ensure smooth end-user support and timely resolution of technical incidents.
- Participated in hands-on training to gain practical experience in technical support.
SYSTEM ADMINISTRATOR
IPSR SOLUTIONS LTD
06.2024 - 07.2025
- Monitored network infrastructure and system performance to ensure uptime and operational efficiency.
- Analysed network traffic and performance metrics to identify and eliminate bottlenecks.
- Launched and managed EC2 instances, including configuration, security groups.
- Implemented and configured AWS IAM (Identity & Access Management) roles, users, and policies to enforce least privilege access and secure service interactions.
- Set up and maintained AWS S3 buckets for storage, managed versioning, lifecycle policies, and access control to ensure data protection and cost optimization.
- Integrated EC2 instances with CloudWatch agent for log collection (system/application logs), monitoring performance metrics, and enabling visibility into resource usage.
- Managed user accounts, permissions, and access controls to ensure secure access to IPSR Solutions Ltd systems.
Education
Bachelor of Computer Application (BCA) -
University of Kerala
Kollam , KERALA 06.2021 - 04.2024
Skills
- REST API development
- SQL query writing
- Database optimization
- Python (Pandas/Matplotlib): Analyzed employee salary and performance data using Python (Pandas, Matplotlib) to derive department-wise insights and trends
- IT troubleshooting
- Operating systems expertise
- Linux administration skills
- Networking fundamentals
- Software deployment
- Hardware Support: Skilled in assembling, maintaining, and troubleshooting computer hardware components, including peripherals and network devices
- Analytical problem solving
Projects
Employee Data Analysis & Visualization (Python), Tools: Python, Pandas and Matplotlib, Analysed real-world employee data using Pandas DataFrames to extract insights on salary, department, experience, and location., Performed data cleaning and transformation for accurate analysis., Created multiple data visualizations using Matplotlib:, Average salary of employees., Salary distribution by department., Count of Employees from each city., Experience vs salary analysis., Exported high-quality PNG graphs for version control and documentation.
CUST
- RED HAT CERTIFIED SYSTEM ADMINISTRATOR | 2023 -2024
- RHCSA Certification Id= (240-034-843)
Languages
Malayalam
First Language
English
Intermediate
B1
Hindi
Elementary
A2
Timeline
Backend Developer
Dwise HEALTHCARE ITSOLUTIONS PRIVATE limited
04.2026 - Current
RIG SUPPORT
myG India Pvt Ltd
06.2025 - 01.2026
SYSTEM ADMINISTRATOR
IPSR SOLUTIONS LTD
06.2024 - 07.2025
Bachelor of Computer Application (BCA) -
University of Kerala
06.2021 - 04.2024