Sreenath Bandi

Focused Workato developer with 5.5 years of experience on integrations related to Salesforce, NetSuite, Slack, Zendesk, Coupa, Marketo, Jira, AWS Lambda, S3, UKG Pro etc., Explains complex technical details in simplified terms, advising clients on relevant resources to achieve individual goals. Hardworking and efficient with effective time management and problem-solving abilities.

• Customer Success bot
• BitBucket repo request automation
• Birthday and Anniversary bot
• Successful implementation of automated SOVOS-1099 report generation from NetSuite which saves around $30k per year for the client.
• Decommissioning of legacy packages which had saved $16k per year.
• Clari forecast report automation
• Slack to Salesforce case creation automation
• Employee on-boarding process automation
• Implemented workflow to support Salesforce product Cross-sell/Upgrades/Downgrades
• Order fulfillment & License provisioning - Heavy Lifting by Workato
• Currency rate feeds for multiple systems optimized using Workato.
• Opportunity sharing with external systems like AWS. Mutual sharing of opportunities that can be fulfilled based on the skills or products available with Amazon / Client.. Business value : drives business value and creates more business opportunities.
• Slack notification for Salesforce users about Salesforce Accounts/Opportunities/Cases/Orders managed by them. Business value - The opportunity owners can prepare to follow-up with the client for closing the business and have a more predictable pipeline..
• Case severity notifications and breach notifications to their owners on Slack.Business value : SLA adherence monitored and efficient gain in SLA adherence.
• Workday Terminated employee report - Deprovisioning from the systems. Receive employee reports from workdays and automate the deprovisioning of systems for the departing employees. Business value : Manual intervention reduced and efficiency improved
• Create Solarwinds incident/ticket via slack command. Integrating solarwinds with slack to automatically create a ticket from slack using a slack command Business value : Creation of tickets automated and manual intervention reduced
• Point-point integrations(SF<->NS): Customer, Partner, Reps, quotes, orders, bills syncing
• Integration of SFDC with NS for bidirectional data flow and updation of records. Business value: Migration/integration between Salesforce and Netsuite was achieved.. improvements on the sales cycle using SFDC sales cloud post opportunity closure, The order fulfillment details is automatically captured and once the fulfillment is complete the fulfillment ( license) details is sent back to Salesforce
• Jira-Case association. Issue creation/updation for customer requests for a new feature or a bug. Customers usually raise cases. Integration between SFDC and JIRA for new feature requests and periodic updates of the status of the requests to the customer. Business value : Customer satisfaction on the new feature requests is taken care of.
• API platform - Endpoints to create cases and query account/opportunity/quotes information on Salesforce from other systems.
• Created an endpoint on Workato to absorb cases/ feature requests from multiple systems that do not feed into Salesforce directly. Business value : integration with multiple systems to handle feature requests and cases. Advantage gained as the end users do not need a SFDC license to create requests.

Workato Pro I