Sreenivasan Sarma M
Accounts Payable professional
Hyderabad,TG
Summary
Senior management professional with strategic leadership and operational excellence to drive organizational success. Expertise in client management, team collaboration, and process optimization with a keen focus on achieving results. Navigates complex challenges effortlessly and fosters a culture of accountability. Reputation built on strong decision-making, effective communication, and building high-performing teams through coaching and mentoring.
Overview
24
24
years of professional experience
2
2
Certifications
Work History
Senior manager operations (Projects)
Genpact India Pvt Ltd
09.2023 - Current
- Company Overview: Genpact India Pvt Ltd
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Provided strong leadership to enhance team productivity and morale.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Consistently met or exceeded annual performance targets set by senior leadership.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Implemented and developed operational standards, policies and procedures.
- Championed process improvement initiatives that led to significant cost savings without compromising on quality standards.
- Leveraged data and analytics to make informed decisions and drive business improvements.
P2P Manager
Genpact
08.2018 - 09.2023
- Company Overview: Genpact
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Cross-trained existing employees to maximize team agility and performance.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
P2P Operations Manager
Genpact
05.2016 - 04.2023
- Company Overview: Genpact
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Increased profit by streamlining operations.
Asst. Manager - FP&A Financial analyst (HC Analytics)
Genpact
10.2013 - 05.2016
- Company Overview: Genpact
- Accomplished multiple tasks within established timeframes.
- Controlled costs to keep business operating within budget and increase profits.
- Cross-trained existing employees to maximize team agility and performance.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
Asst Manager (Invoice processing and Customer Service)
Genpact
01.2012 - 01.2013
- Company Overview: Genpact India Pvt Ltd
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
Management Trainee (AP Customer Service)
Genpact
01.2011 - 01.2012
- Company Overview: Sreeni is part of Genpact for last 18+ years and with over 20 years of extensive experience in BPO, IT- ITES and Educational consultancy and Marketing management
- Sreeni has demonstrated an excelling ability in managing Process transitions, Day to Day operations in P2P, process standardization and client management
- Team Management
- Sreeni is part of Genpact for last 18+ years and with over 20 years of extensive experience in BPO, IT- ITES and Educational consultancy and Marketing management
- Sreeni has demonstrated an excelling ability in managing Process transitions, Day to Day operations in P2P, process standardization and client management
Process Developer - T&E process and AP Reporting
Genpact India Pvt Ltd
01.2008 - 01.2011
- Company Overview: Genpact India Pvt Ltd
- Participated in continuous improvement initiatives, focusing on eliminating non-value-added activities and reducing variability in processes.
- Trained new employees on established processes, ensuring consistent performance across the team.
- Collaborated with cross-functional teams to ensure effective communication and problem resolution throughout the development process.
- Followed implementation of new processes, collaborated with stakeholders, and tracked progress.
- Evaluated potential risks associated with proposed changes to existing processes, proposing mitigation strategies when necessary.
- Contributed to technology transfer projects by providing detailed process documentation and training materials for global manufacturing sites.
Process Associate - Invoice processing, Quality Check and AP Helpdesk
Genpact
01.2006 - 01.2008
- Communicated effectively with colleagues and supervisors to resolve issues promptly and accurately.
- Handled high volumes of incoming work requests professionally while maintaining excellent organization.
- Collaborated with team members for enhanced process efficiency and productivity.
- Adhered to all deadlines, managing time effectively to complete tasks within designated timeframes.
- Maintained high levels of data confidentiality through adherence to company policies and procedures.
- Provided exceptional customer service when interacting with clients or vendors during process execution tasks.
Accountant
M/S Om Sri Sai Constructions
01.2005 - 01.2006
Business Executive
Institute of Airlines and cargo management
01.2004 - 01.2005
Business Executive
Mithra Consultance
01.2002 - 01.2004
Accountant
Rock Blast Services
01.2001 - 01.2002
Education
Bachelors - Commerce;Financial Accounting; Business Statistics
Andhra University
Visakhapatnam, India 04.2001 -
Skills
Analytical skills
Communications
Transition Management
People management
Resource Management and Strategy
S2P technology and process knowledge
Agile thought process with scrum framework
Digital thinking
Operations Delivery
Summary Of Key Experience
A certified payables manager with over 20 years of experience in Procure-to-Pay (P2P), Travel & Expense (T&E), and Financial Planning & Analysis (FP&A) domains. Additionally experienced in public relations, marketing management, and client relationship management. Holds certifications as a payables manager and a life coach, and is also Scrum certified. Demonstrates agile behavior in project deliverables and consistently exhibits a technology-driven mindset and a passion for continuous learning.
Experience
Sreeni is a certified payables manager with an experience of 20+ years in P2P, T&E and FP&A domains. In addition to this, also has experience in Public relations, Marketing management, Client relationships.
Years At Genpact
18+ years
Total Experience
20+ years
Fields Of Experience
- BPO
- IT- ITES
- Educational consultancy
- Marketing management
Flexibility
Always flexible to company and customer requirements. Agile in approach, Scrum in deliverables, Flexible to the requirements.
Profile Snapshot
Analytical skills, Communications, Transition Management, People management, Resource Management and Strategy, S2P technology and process knowledge, Agile thought process with scrum framework, Digital thinking, Operations Delivery, Operations Manager, Financial Analyst (HC Analysis), Solutioning and transitions, Project management, Industrial Manufacturing services (IMS), Online Marketing and Retail services (HMS), Consumer Goods, Bachelors in Commerce, TAPN certified, Six Sigma Green Belt certified, Certified Scrum Master, Certified Life Coach, Generative AI certified, Certified Prompt engineer, Identifying the PO with product part numbers to reduce the high pending backlogs, Successful transitions of T&E and reporting process with 100% accuracy, Successful P2P 100% cross trainings, Standardization of HC reporting across the BU in FP&A, Standardization of Financial metric dashboards, Solution Identification, Live and remote transitions of various sub-processes, Process design and implementation
Certification
Certified Scrum Master, Scrum Alliance
Timeline
Certified Prompt Engineer , Block chain Council
11-2024
Senior manager operations (Projects)
Genpact India Pvt Ltd
09.2023 - Current
Certified Scrum Master, Scrum Alliance
02-2021
P2P Manager
Genpact
08.2018 - 09.2023
P2P Operations Manager
Genpact
05.2016 - 04.2023
Asst. Manager - FP&A Financial analyst (HC Analytics)
Genpact
10.2013 - 05.2016
Asst Manager (Invoice processing and Customer Service)
Genpact
01.2012 - 01.2013
Management Trainee (AP Customer Service)
Genpact
01.2011 - 01.2012
Process Developer - T&E process and AP Reporting
Genpact India Pvt Ltd
01.2008 - 01.2011
Process Associate - Invoice processing, Quality Check and AP Helpdesk
Genpact
01.2006 - 01.2008
Accountant
M/S Om Sri Sai Constructions
01.2005 - 01.2006
Business Executive
Institute of Airlines and cargo management
01.2004 - 01.2005
Business Executive
Mithra Consultance
01.2002 - 01.2004
Bachelors - Commerce;Financial Accounting; Business Statistics
Andhra University
04.2001 -
Accountant
Rock Blast Services
01.2001 - 01.2002