Sreenidhi Ginka
Bangalore
Summary
Dynamic HR Service Specialist with over +4 years of extensive experience in managing the employee life cycle, from hiring to off-boarding. Expertise in optimizing HR operations, facilitating seamless on boarding processes, and enhancing employee engagement initiatives. Proficient in HRIS management, ensuring data integrity and compliance while streamlining workflows. Skilled in utilizing tools such as Workday and HR Service Now to resolve employee queries and drive operational excellence. Committed to fostering a positive workplace environment through effective communication and support.
Overview
5
5
years of professional experience
Work History
HR Services Specialist – HR Operations for Northeast Asia & Middle East Africa
Hitachi Energy
09.2023 - Current
- Responded to and addressed employee queries in the HR Ticketing System (HR ServiceNow), coordinating with employees to resolve issues and close tickets within the business SLA time.
- Managed background verification, pre-hiring activities, and processed offer letters for MEA regions, including the UAE, Egypt, South Africa, Qatar, Oman, Bahrain, Jordan, Iraq, and Pakistan.
- Conducted hiring activities in Workday for the NEA and MEA regions, including regular, contingent, and third-party hirings.
- Managed transfers (country to country and cross-country), job change activities, international assignments (short-term and long-term), compensation changes, and updated employee personal information and bank account details.
- Prepared various employment letters, such as promotion, compensation change, grade change, salary certificates, visa, and salary transfer letters.
- Owned the process of updating Work Instructions (WIs) and Standard Operating Procedures (SOPs) that adhered to global guidelines for the MEA and NEA regions.
- Prepared monthly functional decks highlighting key achievements, pulse checks, KPI breakdowns, and addressing issues to streamline processes.
- Ensured quality checks in the ticketing tool, maintaining high standards, and minimizing errors in actions performed in Workday.
- Performed master data check activities and updated discrepancies in the system.
- Acted as a system expert, supporting business partners, front office, and managers.
- Managed system actions and supported employees' offboarding procedures with resignation and termination letters.
HR Service Partner – HR Operations – India Region
Sartorius Stedium India Pvt Ltd
03.2020 - 09.2023
- Prepared and rolled out offer annexures to new hires.
- Coordinated with vendors for background verification and pre-employment medical check-ups.
- Led the onboarding and induction process, including planning and facilitating orientation sessions.
- Ensured effective execution of day-to-day tasks in Workday, such as transfers, job changes, and compensation updates.
- Trained new hires on internal tools and websites during orientation sessions.
- Collected, ratified, and maintained employee personnel files to ensure data security.
- Managed the probation review process and issued confirmation letters.
- Issued employment certificates and address proof letters upon request.
- Responded to and resolved employee queries in the HR ticketing system within business working hours.
- Supported internal and external audits.
- Planned, coordinated, and facilitated employee engagement events.
- Led major training sessions, including POSH sessions.
- Managed contract extensions for contractual employees.
- Managed employee separation processes, including departmental clearances, and issuing relieving and experience certificates.
- Played a role as a Welfare Officer effective April 1, 2023, and supported with grievance handling systems, creche, canteen, transport, health, hygiene, and safety.
Education
Master’s in social work - Personnel Management and Industrial Relations
School of Social Work Roshni Nilaya
Mangaluru10-2020
Bachelor’s in Vocational Program - Early Childhood Development
Tata Institute of Social Sciences (School of Vocational Education)
Mangalore07-2018
Skills
- SAP
- Workday
- HR ServiceNow
- Docusign
- People management
- HR Operating Models
- HRIS management
Languages
- English
- Kannada
- Hindi
- Telugu
Projects
Organizational culture and its impact on Employee Engagement, Conducted project with reference to the organizations in Mangalore
Internship Field Work
- JSW Steel Limited, Vijayanagar, Bellary, Karnataka
- JBF Petrochemicals Ltd, Bajpe, MSEZ, Mangalore, Karnataka
Timeline
HR Services Specialist – HR Operations for Northeast Asia & Middle East Africa
Hitachi Energy
09.2023 - Current
HR Service Partner – HR Operations – India Region
Sartorius Stedium India Pvt Ltd
03.2020 - 09.2023
Master’s in social work - Personnel Management and Industrial Relations
School of Social Work Roshni Nilaya
Bachelor’s in Vocational Program - Early Childhood Development
Tata Institute of Social Sciences (School of Vocational Education)
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