Sreenivasa Kottha
Bengaluru
Summary
Results-driven IT Delivery professional specializing in Project and Program Management. Led implementations of Salesforce ERP Cloud, Oracle ERP, and SAP solutions, driving efficiency and innovation. Expertise spans retail, supply chain management, manufacturing, life sciences, and FMCG, delivering solutions that enhance organizational performance.
Overview
18
18
years of professional experience
Work History
Project Manager
Kimberly-Clark
Bangalore
01.2025 - Current
- Spearheaded Salesforce e-commerce and SAP S/4 initiatives, promoting cross-tower collaboration.
- Oversaw program delivery, ensuring outcomes aligned with scope, timeline, and budget.
- Developed comprehensive project plans outlining deliverables and milestones.
- Managed project documentation and maintained accurate records for audits.
- Assisted with budget tracking and resource allocation across multiple projects.
- Collaborated with CTO and senior stakeholders to lead governance forums for effective risk management.
- Delivered production and application support to maintain compliance with service level agreements (SLAs).
- Utilized SAP Business Technology platform to build applications, enhance analytics, and ensure security through the PaaS model and cloud integration suite.
Program Manager
Carhartt
Bangalore
05.2024 - 12.2025
- Delivered SAP landscape management solutions across Carhartt business verticals and building e-commerce website using SAP Hybris & Integration
- Defined project plans for PI/PO to CPI migration and S/4 HANA update to 2023 SP2.
- Managed SAP modules including SD, RTR, PTP, P2P, and BI reporting.
- Resolved production issues related to GK POS integration via SAP CAR and S/4 HANA.
- Coordinated cross-functional teams to implement Salesforce and SAP ERP solutions within supply chain management.
- Planned, scheduled, and coordinated IS project outcomes to meet time, scope, cost, and quality standards.
- Promoted continuous innovation within the team by encouraging new ideas and improvements. and automation adoption across delivery management.
Service Delivery Manager
Stryker
Bangalore
04.2023 - 04.2024
- Executed SAP Hybris & S/4 HANA brownfield / Greenfield implementations across seven business verticals at Stryker.
- Global template for e-commerce website with omni channel integration along with stores integration.
- Developed comprehensive project plans with milestones and deliverables for ACTIVATE methodology phases.
- Facilitated Fit-to-Standard workshops to align SAP capabilities with business requirements.
- Coordinated technical, functional, and business teams to manage task dependencies and resource allocation.
- Provided regular updates to steering committee on progress, escalations, and compliance with best practices.
- Analyzed key metrics in Power BI, including MTTR, SLA, OLA, and KBA.
- Mentored over 100 team members across various regions in risk management and conflict resolution.
- Managed stakeholder relationships, prepared RAID logs, and oversaw budget and quality control.
Project Manager
Astellas Pharma
Bangalore
12.2021 - 03.2023
- Coordinated project timelines across cross-functional teams to ensure alignment and adherence to objectives.
- Developed project charters for enhancements, securing signoff from business users and IT leadership.
- Provided technical and operational direction to address project challenges, consistently meeting deliverables.
- Delivered detailed project status updates to stakeholders and executive management, facilitating weekly health discussions.
- Resolved project issues and mitigated risks through collaboration with cross-functional teams.
- Communicated team progress, impediments, and dependencies to stakeholders to maintain alignment on goals.
- Tracked quality metrics throughout different phases in coordination with product owners and solution architects.
Project Manager
Adidas
Herzogenaurach
03.2018 - 11.2021
- Salesforce e-commerce and order management, along with GK POS - point of sale stores technical project implementation.
- Managed projects from procurement to commission, ensuring alignment with goals and objectives.
- Planned and scheduled project phases, collaborating with Product Owners and solution architects on product roadmap.
- Guided team through continuous improvement processes following Scrum of Scrums and KANBAN methodologies.
- Fostered a collaborative environment for cross-functional teams and stakeholder engagement.
- Global template rollout for Salesforce Commerce Cloud, Marketing Cloud, IBM sterling Order Management System, and SAP implementations across regions(close to 80 countries)
- Coordinated vendor and third-party partnerships, ensuring accountability and compliance with SLAs.
- Monitored project KPIs and budgets, establishing transparent reporting channels for executive stakeholders.
Project Manager
Gap inc
Bangalore
01.2017 - 03.2018
- Oracle BCC - Business Control Center and merchandising for promotions and all other campaigning.
- Executed strategic project plans to align technology initiatives with business objectives.
- Coordinated timelines across cross-functional teams to ensure alignment and timely delivery.
- Managed documentation and maintained accurate records for audit compliance.
- Collaborated with stakeholders, consultants, developers, and testing teams to define project scope.
- Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
Project Manager
Nordstrom
Bangalore
01.2016 - 12.2017
- Led the design, development, and deployment of integrations between multiple systems including ERP, CRM, BI, eCommerce platforms.
- Integrated payment gateways into eCommerce stores for secure transactions.
- Managed all aspects of website design, development, content production, SEO and SEM optimization, and analytics tracking for multiple ecommerce sites.
- Coordinated project timelines with cross-functional teams to ensure alignment.
- Managed project documentation and maintained accurate records for audits.
- Communicated project updates to stakeholders regularly throughout the process.
Lead
Holland & Barrett
Coventry
01.2014 - 12.2015
- Optimized Oracle e-commerce and business control center with enhanced search engine strategies.
- Acted as onsite-offshore liaison, collaborating with technical and business teams from requirement gathering to hyper care.
- Introduced innovative ideas and solutions, elevating team performance and project outcomes.
- Collaborated effectively with diverse teams to achieve objectives and resolve product-related issues.
- Executed administrative tasks including document filing, sales data tracking, and database updates for customer profiles.
Lead
TESCO
Bangalore
01.2012 - 12.2014
- Managed TESCO marketplace and e-commerce platform, overseeing order management system integration.
- Onboarded sellers and suppliers while integrating third-party systems to enhance functionality.
- Executed backend order processing using Sterling order management and warehouse management systems.
- Provided customer service application support, resolving end-user business tickets efficiently.
- Conducted comprehensive research and data analysis to inform strategic planning initiatives.
- Utilized various software tools to streamline processes and optimize overall performance.
- Achieved cost savings through development of functional solutions to operational challenges.
- Prioritized tasks effectively to meet service goals consistently.
Consultant
TARGET
Bangalore
12.2010 - 12.2012
- Configured IBM Sterling OMS for seamless omnichannel retail operations across digital channels.
- Integrated third-party payment gateways to enable secure, real-time transaction authorizations.
- Collaborated with agile teams to translate business needs into detailed specifications.
- Developed diagnostic tools for proactive monitoring of order flows and payment processes.
- Customized solutions for inventory systems and warehouse fulfillment coordination.
- Facilitated requirement specification support for business users.
- Implemented strategies to minimize downtime during peak cycles, protecting revenue streams.
Engineer
iSOFT R&D
Manchester
11.2007 - 11.2010
- Facilitated communication between business users and technical teams during visits to NHS hospitals for issue resolution.
- Ensured clarity in quality expectations through detailed documentation aligned with business goals.
- Collaborated with QA team to maintain software quality using manual and automated testing methods.
- Integrated automated tests into CI/CD pipelines, enhancing continuous testing and expediting release cycles.
- Developed automation scripts using Selenium WebDriver with Java and executed front-end tests using VB Script in HP UFT.
- Designed reusable automation frameworks, adhering to coding standards to improve maintainability and efficiency.
- Contributed to performance testing by analyzing metrics such as throughput and response time for system stability.
Education
Bachelor of Science - Information Technology
JNTU
05-2007
Skills
- Project management and strategic planning
- Budget tracking and resource allocation
- Risk assessment and mitigation
- Stakeholder communication and engagement
- Team collaboration and dynamics
- SAP Hybris, integration, and S/4 HANA expertise
- Agile methodology and Scrum framework
- Release management and deployment
- ERP systems and Oracle database proficiency
- Salesforce implementation, Salesforce integration, Salesforce Commerce Cloud, Marketing Cloud, Analytics
- Agile methodology and release management
- SAP Business Technology Platform, build apps, Joule, AI agents, Agentic AI, prompt engineering
- Oracle ETP products – SIM, Business Control Center, Merchandising
- JavaScript, automation
- IBM Sterling Order Management System and Warehouse Management System
Tools:
JIRA, ServiceNow, ALM, Microsoft tools, Smartsheet, Confluence
Timeline
Project Manager
Kimberly-Clark
01.2025 - Current
Program Manager
Carhartt
05.2024 - 12.2025
Service Delivery Manager
Stryker
04.2023 - 04.2024
Project Manager
Astellas Pharma
12.2021 - 03.2023
Project Manager
Adidas
03.2018 - 11.2021
Project Manager
Gap inc
01.2017 - 03.2018
Project Manager
Nordstrom
01.2016 - 12.2017
Lead
Holland & Barrett
01.2014 - 12.2015
Lead
TESCO
01.2012 - 12.2014
Consultant
TARGET
12.2010 - 12.2012
Engineer
iSOFT R&D
11.2007 - 11.2010
Bachelor of Science - Information Technology
JNTU