SREEPRASAD P

• Organized regular training sessions for team members to enhance their product knowledge and overall sales skills.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Researched competitor activity and used findings to develop sales growth strategies.
• Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.

• Built and maintained relationships with new and existing clients while providing high level of expertise.
• Participated in staff meetings to discuss innovative strategies to improve services.
• Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
• Strengthened client relationships by actively listening to their needs and providing tailored financial solutions.

• Managed customer relations on ongoing basis to maximize customer retention.
• Created activities and engagements to enhance customer experience, knowledge, and patronage.
• Created customer support strategies to increase customer retention.
• Logged call information and solutions provided into internal database.

Managed group loan customers and their collection with no pending and successfully managed relationship with the customers