Supply Chain and Operations professional with 6+ years of experience acrosscore supply chain operations and IT-enabled supply chain projects. Currently a Senior Executive driving process improvements, operational efficiency, and strategic initiatives. Proven expertise in end-to-end supply chain functions including shipment clearance, cost analysis, and system support. Skilled in using data-driven insights and cross-functional collaboration to enhance performance. Known for a strong analytical mindset, adaptability, and a continuous improvement approach.
● Developed and maintained real-time dashboards using Power BI and Looker Studio to monitor logistics KPIs including throughput, losses, productivity across warehouse operations, resulting in 25% reduction in operational losses and 6% gain in manpower efficiency.
● Automated reporting workflows using Google AppScript and SQL, eliminating manual effort in tracking inbound/outbound flow, vehicle arrivals, and process-level metrics.
● Managed daily hub operations across inbound, outbound, and reverse logistics, ensuring adherence to vehicle dispatch timelines, shift cutoffs, and process SOPs.
● Reduced transportation and handling costs by ₹2 lakhs annually through optimization of inbound/outbound flow and route-level planning using Excel-based time-motion and capacity analysis.
● Led Lean Six Sigma project to optimize sortation throughput and picking efficiency, yielding a 5% operational gain and earning Lean Yellow Belt certification.
● Forecasted expected shipment volumes and workload based on historical data and trends; shared load projections with management to support manpower and resource planning for smooth hub operations.
● Analysed operational data to identify process bottlenecks and implemented data-driven solutions to support continuous improvement and cost optimization.
● Led a workforce of 80–100 personnel per shift (on-roll and off-roll), overseeing shift planning, performance monitoring, and team engagement.
● Supported rollout of central initiatives and pilot programs, ensuring smooth integration with existing workflows.
● Conducted daily huddles and coordinated with cross-functional teams (Line Haul, Central Ops, Facility Managers) to resolve operational issues and improve service levels.
● Managed procurement planning and ordering of products from UK-based suppliers, ensuring timely availability and stock alignment.
● Conducted monthly supplier performance evaluations and led negotiations with key vendors to address delivery risks and improve service levels.
● Investigated and resolved receipt discrepancies impacting system stock and ordering accuracy.
● Worked with re-order point planning models and customized EPOS systems to meet evolving business requirements.
● Managed outbound shipments across multiple modes (Truck, Rail, Ocean, Air), ensuring on-time delivery and adherence to quality standards.
● Coordinated with freight forwarders and carriers to meet SLAs and resolve shipment-related issues through tools like FMB.
● Collaborated with managers to develop and maintain standard operating procedures for logistics processes.
● Utilized SAP TM and Oracle OTM for shipment execution, cost calculation, IDOC monitoring, route creation, and troubleshooting transmission errors.
Lean Yellow Belt Certification
Project: Primary Sortation Efficiency Improvement