Sreeraj T
Kozhikode
Summary
Ambitious, career-focused job seeker, anxious to obtain an Network Engineer position to help launch career while achieving company goals. A skilled
person who Always strive for Perfection
Overview
1
1
year of professional experience
1
1
Certification
Work History
L1 Technical Support Engineer
Jay auto sales
Kozhikode
07.2022 - 07.2023
- Identified customer issues and resolved them in a timely manner.
- Followed up with customers after resolving their queries or providing technical assistance.
- Maintained records of customer interactions, transactions, comments, complaints.
- Completed day-to-day duties accurately and efficiently.
Education
Bachelor of Commerce - Finance
VBHSS
Thrissur06-2020
KMBVM
ThrissurSkills
- Hardware Testing
- Troubleshooting Methods
- IP Addressing and Subnetting
- Windows 95/98/2000/XP/XP Pro/NT
- Project Collaboration
- Data Backup
- Hardware and Software Repair
- Network Configuration
- Support Services
- Software Deployment
- Mobile Device Management
- OSI Network Layers
- Hardware Replacement
- Infrastructure Planning and Design
- Cisco Wireless Routers and Switches
- Project Management
- Network Debugging
- Effective Communication
- Process Development
Certification
- CCNA (200-301)
- CFT
Languages
Malayalam
First Language
English
Advanced (C1)
C1
Hindi
Elementary (A2)
A2
Tamil
Elementary (A2)
A2
Abilities
- Communication
- Adaptability
- English Fluency
- Team Player
- Quick Learner
References
References available upon request.
Timeline
L1 Technical Support Engineer
Jay auto sales
07.2022 - 07.2023
Bachelor of Commerce - Finance
VBHSS
KMBVM
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