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Detail-oriented and technically skilled IT professional with hands-on experience in hardware installation, diagnostics, troubleshooting, and customer-focused technical support. Background includes workstation setup for enterprise environments, Tier 1 software and network support, and mobile device servicing. Adept at identifying issues, performing repairs, and providing clear, friendly guidance to customers. Seeking to bring strong repair, problem-solving, and communication skills to the Geek Squad Advanced Repair Technician role.

Results-oriented Technical Support Engineer with superior problem-solving and critical thinking skills, as well as meticulous attention to detail and methodical nature. Skilled in tackling problems in unique ways to develop innovative solutions. Consistently recognized by superiors and peers for knowledge and expertise.

Experienced L1 Technical Support Engineer with hands-on experience at Appzlogic. Skilled in using tools like Grafana, Opsgenie, and ArgoCD to monitor systems and fix issues quickly. Good at managing support requests through Jira, ensuring timely resolutions. Strong problem-solver who works well with developers to solve technical problems. Focused on improving system performance and providing great support to users.

Experienced Application Support Engineer familiar with user support and root cause analysis. Advanced knowledge of POS operations and dedication to see issues through to end. Works well in remote and desk-side environments. Results-oriented with superior problem-solving and critical thinking skills, as well as meticulous attention to detail and methodical nature. Skilled in tackling problems in unique ways to develop innovative solutions. Consistently recognised by superiors and peers for knowledge and expertise. Successful at using judgment and advanced technical acumen to make positive impact. Forward-thinking and resourceful professional with diligent mindset and disciplined approach. Practiced troubleshooter with excellent diagnostics and repair abilities, strong attention to detail and methodical approach. .

Sreeraj T

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L1 Technical Support Engineer

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Bachelor of Commerce - Finance

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L1 Technical Support Engineer

Bachelor of Commerce - Finance

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