Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Timeline
Generic
Sree Ram Nair

Sree Ram Nair

Bengaluru

Summary

Proven leader in QA management, adept at Project Management, Coaching and Mentoring, significantly enhanced operational efficiency at GlobalStep LLC & Indium Software. Expert in Risk Management and Performance Improvement, I spearheaded initiatives that improved productivity and quality across multiple teams and projects, leveraging a results-driven approach to exceed employer expectations.

Overview

20
20
years of professional experience
1
1
Certification

Work History

QA Lead

Snaptrude Technologies
10.2023 - 04.2024
  • Managed 9 resources across 1 product.
  • Devised specifications for communications, reporting & writing processes.
  • Improved quality processes for increased efficiency and effectiveness.
  • Mentored and encouraged employees to strive for excellence while fostering professional growth.
  • Kept scripts and test cases updated with current requirements.
  • Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.

QA Lead

SuperShare Co
02.2023 - 06.2023
  • Managed 5 member team across 6 products.
  • Facilitated communication between Design, Development & Product departments to synchronize results.
  • Liaised between Development, Art, Design, Product & Quality Control departments to ensure conformance to design & platform requirements.
  • Enforced adherence with regulations and industry standards to keep products compliant.
  • Created testing protocols to be used across product lines.

QA Manager

GlobalStep LLC
10.2021 - 01.2023
  • Managed 85 resources across 5 projects in 4 timezones.
  • Evaluate interactions between teams to assess personnel performance and implement strategies for operational improvement.
  • Report & remedy process malfunctions.
  • Monitor day-to-day operations and suggest improvements to daily functions.
  • Determine departmental standards, practices and procedures.
  • Apply coaching techniques and tools to support team members in improving performance.
  • Schedule review meetings to review effectiveness of performance, mitigating risk, improving throughput and efficiency.
  • Establish and track delivery goals and objectives.

QA Project Manager

Indium Software India Limited
05.2014 - 09.2021
  • Managed 55 resources across 3 timezones.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Provided regular updates to leadership on delivery & performance metrics, communicating consistency problems & deficiencies.
  • Developed statistical project reports, including analysis for team and quality improvement.
  • Collected and analyzed activity data. Initiated, developed and recommended improvements to systems, processes and procedures to increase productivity at no extra costs.
  • Developed & implemented training program and supporting documentation to assist with creation and maintenance of training.

Senior Test Engineer

Sony India Software Center
04.2012 - 06.2013
  • Mentored junior testing staff, offering instruction on testing parameters and accepted testing principles.
  • Identified delivery risks for ongoing projects, developing strategies to avoid delays.
  • Led failure investigations and root-cause analyses.
  • Defined and tracked quality assurance metrics, including test results, defect counts and performance discrepancies.
  • Wrote high-quality test cases and test plans.
  • Trained junior testers in company standards, testing protocols and software such as Jira, DevSuite, PS tools.
  • Reproduced defects and documented findings.
  • Carried out Compliance tests in alignment with regulations.
  • Developed formal test plans for personal use and use by colleagues, producing successful plug n play skeletal systems.
  • Completed regression tests of new software builds to assess performance and success of bug fixes.

Senior Test Engineer

Knowledge Adventure India Ltd.
08.2010 - 04.2012
  • Mentored junior team members, offering instruction on testing parameters and accepted testing principals.
  • Identified delivery risks for ongoing projects, developing strategies to avoid delays.
  • Defined and tracked quality assurance metrics, including test results, defect counts and performance discrepancies.
  • Wrote high-quality test cases for testing games under development.
  • Trained junior testers in company standards, testing protocols and software such as Wii Lotchecks, TFS etc.
  • Reproduced defects and documented findings.
  • Reviewed results and produced daily reports for developers.

Associate Test Lead

Arctern Consulting
05.2007 - 07.2010
  • Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
  • Published BVTs and Smoke tests to inform stakeholders of product performance.
  • Maintained authoritative knowledge of multiple software testing tools, including JIRA, DevSuite, Network Neighborhood and Target Manager.
  • Recorded test results in JIRA/DevTrack/DevTest/Excel, detailing testing processes, results and suggestions for production team.
  • Guided team of 22 testers in dev environment, coaching employees to maintain best-in-class testing.
  • Worked with supervisors to streamline testing processes and improve testing capabilities.
  • Developed and executed comprehensive test plans and workforce breakdown structures for different components/pods.
  • Identified and tracked defects with videogames and supported developers in resolving problems by completing additional tests.
  • Defined test strategy for product documentation.

Quality Assurance Tester

iEnergizer Inc
08.2004 - 12.2006
  • Conducted tests and diagnostic procedures using smoke tests and BVTs.
  • Performed Testcase execution.
  • Wrote and executed effective functional testcases.
  • Exploratory testing to assess product performance.
  • Mentored junior team members to understand various products.
  • Trained new hires in prescribed testing protocols, verifying correct application.
  • Designed easy-to-understand testing protocols for distribution to new hires.

Education

Bachelor of Arts - English Literature

University Of Delhi
Delhi
05.2007

Skills

  • Project Management
  • Requirements Analysis
  • Problem-solving abilities
  • Productivity Improvement
  • Root Cause Analysis
  • Conflict Management
  • Coaching and Mentoring

Certification

Advanced Diploma in Public Speaking.

Hobbies

- Mountainbiking.

- Strength training.

- off-road motorcycling.

Timeline

QA Lead

Snaptrude Technologies
10.2023 - 04.2024

QA Lead

SuperShare Co
02.2023 - 06.2023

QA Manager

GlobalStep LLC
10.2021 - 01.2023

QA Project Manager

Indium Software India Limited
05.2014 - 09.2021

Senior Test Engineer

Sony India Software Center
04.2012 - 06.2013

Senior Test Engineer

Knowledge Adventure India Ltd.
08.2010 - 04.2012

Associate Test Lead

Arctern Consulting
05.2007 - 07.2010

Quality Assurance Tester

iEnergizer Inc
08.2004 - 12.2006

Bachelor of Arts - English Literature

University Of Delhi

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Sree Ram Nair