Sreesha B S
Operations Manager
Bangalore
Summary
Results-driven Manager with nearly 8 years of experience in business process management, e-commerce strategy, and team leadership. Seeking to leverage expertise in strategic planning, sales management, and product life cycle development to contribute to organizational growth. Proven success in driving high-revenue results and streamlining operations. Adopt At working in dynamic, cross-functional teams and generating innovative solutions for continuous improvement and market success in competitive e-commerce domains.
Efficient Operations Manager with solid background in advisory services. Successfully guided clients through strategic decision-making processes, resulting in optimized business solutions. Demonstrated strong analytical skills and effective communication in client management.
Overview
10
10
years of professional experience
9
9
years of post-secondary education
4
4
Languages
Work History
Advisory Consultant
Invictus Defence System
10.2024 - 06.2025
- Spearheaded the setup of a new defence facility, coordinating with internal teams and external vendors to ensure timely execution of all infrastructure requirements.
- Acted as a key liaison with KIADB, state and central government departments, and regulatory authorities to obtain necessary clearances, approvals, and land allocation.
- Built and maintained strong networks with high-level government officials and bureaucrats, ensuring smooth communication and expedited decision-making processes.
- Successfully facilitated meetings with senior government officers across departments to advocate for company interests and ensure project alignment with public sector goals.
- Led the drafting and submission of RFPs (Request for Proposals) and actively participated in competitive bidding processes for defence and infrastructure projects.
- Provided strategic advisory support for business development initiatives, identifying and pursuing new government tenders and partnerships.
- Advised leadership on regulatory and compliance frameworks, enabling informed decision-making and risk mitigation for government-facing operations.
- Played a pivotal role in shaping the company’s go-to-market strategy for defence-related public sector engagement, contributing directly to organizational growth.
City Operations Lead
Zomato Ltd.
08.2016 - 08.2023
- Led end-to-end operations for Zomato's dining business vertical, overseeing multiple city operations and ensuring seamless execution across a network of partner restaurants.
- Managed P&L and revenue growth, optimizing cost structures, streamlining order fulfillment, and implementing data-driven pricing strategies to enhance profitability.
- Strategized and implemented process improvements, reducing turnaround time, enhancing restaurant partner satisfaction, and increasing overall service efficiency.
- Handled vendor & partner management, successfully negotiating contracts, optimizing supply chain costs, and ensuring full compliance with company policies and service-level agreements.
- Led cross-functional teams, collaborating with sales, finance, marketing, and tech teams to drive restaurant onboarding, improve partner engagement, and strengthen market presence.
- Drove data-backed decision-making, leveraging analytics to monitor key operational metrics, identify bottlenecks, and optimize resource allocation for improved performance.
- Implemented SOPs & best practices, designing standardized workflows that streamlined processes, minimized operational errors, and ensured adherence to service quality benchmarks.
- Managed team performance, mentoring operations managers and associates, fostering a high-performance culture, and driving productivity through structured KPI evaluations and leadership development programs.
Senior Associate Workplace Facilities
Zomato Ltd.
08.2018 - 07.2020
- Managed workplace facilities for Zomato's Bangalore office, handling key responsibilities such as budgeting, inventory management, and coordinating confidential correspondence. Ensured a high level of operational efficiency and compliance with internal standards for a smooth and productive work environment.
- Played a critical role in the successful launch of Zomato's corporate office in Bangalore, overseeing key government approval processes and securing necessary permissions. Facilitated seamless office setup, aligning with corporate goals while maintaining compliance with legal and regulatory requirements.
- Streamlined and improved administrative, finance, HR, and asset management processes across the office. Developed more effective workflows that increased productivity and enhanced communication within the team, aligning organizational operations with evolving business needs and corporate objectives.
- Collaborated with various teams and departments to maintain a high standard of operational integrity. Managed resource allocation, office maintenance, and provided essential support for business operations, fostering a cooperative environment that ensured business continuity during critical periods.
Associate Coordinate - Admin, Finance, Operations
Zomato Ltd.
08.2016 - 07.2018
- Coordinated all administrative, financial, and operational duties, overseeing cash flow management, asset tracking, and reporting processes. Implemented streamlined systems for financial oversight, contributing to more effective resource allocation and reducing operational inefficiencies across the organization.
- Led the development and implementation of budgeting strategies, ensuring accurate financial forecasting. Produced critical reports, presentations, and correspondence for senior management, supporting decision-making and driving long-term business growth while ensuring compliance with financial regulations.
- Provided hands-on support for event planning and execution, managing budgeting for branding and promotional activities. Worked closely with cross-functional teams to ensure successful event outcomes, promoting the brand and increasing visibility while adhering to financial guidelines and deadlines.
- Served as the primary point of contact for the finance and city office, driving operational improvements and contributing to process enhancements. Led initiatives to streamline administrative workflows, ultimately increasing overall efficiency, reducing costs, and enhancing organizational productivity.
Associate - Accounts Receivable
Country Inn & Suites by Carlson
01.2016 - 07.2016
- Managed key accounting records and handled petty cash efficiently, ensuring smooth financial operations and enhancing the accuracy of day-to-day financial transactions. Played a vital role in maintaining financial transparency, supporting organizational goals with accurate financial reporting.
- Projected future revenues and expenses, significantly improving budgeting accuracy and providing valuable insights into the financial planning process. Supported senior management with data-driven recommendations, aiding in more effective decision-making for both short-term and long-term business objectives.
- Successfully resolved outstanding expenses by proactively managing petty cash and monitoring cash flow, ensuring timely reconciliation of accounts. Contributed to the reduction of financial discrepancies, streamlining processes to enhance the company's financial health and operational efficiency.
- Played a key role in maintaining accurate financial records and supporting future forecasting. Strengthened financial operations by ensuring accurate and timely documentation, which helped improve the budgeting process and contributed to better financial forecasting for the organization.
Associate - Accountant
Shree Ram Transport Finance
03.2015 - 11.2015
- Evaluated potential borrowers by thoroughly reviewing loan applications, assessing both financial and non-financial factors, and ensuring accurate credit assessments to determine loan eligibility, supporting sound decision-making in the lending process.
- Formulated loan repayment plans based on a detailed analysis of borrower's financial capacity, ensuring feasible repayment schedules while mitigating risks for the organization. Provided clear financial recommendations for both customers and management.
- Conducted thorough background research on loan applicants to assess their creditworthiness, reviewing financial documents, past borrowing behavior, and non-financial data to generate accurate risk assessments and ensure the company's financial interests were well-protected.
- Focused on identifying customer requirements and matching them with appropriate loan offerings, providing tailored solutions that met customer needs while maintaining financial integrity, thereby contributing to improved customer satisfaction and successful loan portfolio management.
Education
M.Com - Finance and Accounting
Kuvempu University
01.2013 - 01.2015
Higher Secondary Certificate - undefined
SBGNS Rural Composite PU College
01.2008 - 01.2010
B.Com - Accounting
National College
01.2010 - 01.2013
Senior Secondary Certificate - undefined
Government Junior College
01.2006 - 01.2008
Skills
Accomplishments
- Acted as the primary point contact for all responsibilities related to the Bangalore office, ensuring seamless operations across departments.
- Played a key role in restructuring processes for administration, finance, human resources, and asset management, enhancing operational efficiency.
- Led the successful launch and deployment of Zomato Pro across the entire city, driving significant user engagement.
- Spearheaded the end-to-end implementation of Zomato Pro, contributing to the overall success of the city's deployment strategy.
Timeline
Advisory Consultant
Invictus Defence System
10.2024 - 06.2025
Senior Associate Workplace Facilities
Zomato Ltd.
08.2018 - 07.2020
City Operations Lead
Zomato Ltd.
08.2016 - 08.2023
Associate Coordinate - Admin, Finance, Operations
Zomato Ltd.
08.2016 - 07.2018
Associate - Accounts Receivable
Country Inn & Suites by Carlson
01.2016 - 07.2016
Associate - Accountant
Shree Ram Transport Finance
03.2015 - 11.2015
M.Com - Finance and Accounting
Kuvempu University
01.2013 - 01.2015
B.Com - Accounting
National College
01.2010 - 01.2013
Higher Secondary Certificate - undefined
SBGNS Rural Composite PU College
01.2008 - 01.2010
Senior Secondary Certificate - undefined
Government Junior College
01.2006 - 01.2008
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