A result-oriented Project / Technical Manager with 19+ years of experience in Software Development, Production Support & Maintenance. Has very vast experience in managing multiple projects from end to end in multiple technologies. Presently working with R Systems International Ltd. (CMM Level-5 Company), as Senior Project Manager and handling Development & Support projects for reputed clients along with pre-sales support.
Shangri-La - Singapore:
Salesforce custom platform application development for their Hotel Management (Leasing / Finance Management, Resource Management, Price Book, Sales Incentive / Performance Management, Quotations & RFPs, Reports & Dashboards)
Grace Relocations India:
Salesforce CRM Implementation, Designed and provided the solution by mapping the Grace Domestic & International movement process to Salesforce. Implemented the Sales process, Enquiry process, Quotation generation, TAT etc.
MCE – Marin Clean Energy - California:
Salesforce Service Cloud Implementation, Custom Development & Support with a team of 6 members.
eWorkplace for Panasonic:
APAC Region, eWorkplace is a workflow solution designed & developed with latest web technologies to digitize & automate all kinds of organizational processes and meets 100% audit compliance. It is a workflow platform and paperless environment which allows the business to plug and play the business process based on business need. Also helps the business to streamline their process across the organization. We have built multiple custom applications/processes like eTravel, eLeave, eQuotation, eClaim, ePO, ePR, eInvoice, eVendor, eCredit, eOT, eSales etc and done real time integration with their ERP systems (SAP & Oracle). We have rolled out eWorkplace to 45 Panasonic businesses across 9 countries. Also providing maintenance & support for 170+ applications., Used multiple technologies like Lotus Domino, SharePoint, DotNet, SQL Server, Java, React JS, Node JS, Latest Web Technologies etc.
Business Planning & Revision System for Panasonic, Singapore:
This application is used for preparing comprehensive financial projections by doing business planning (incomes/expenses under various heads). The system also facilitates revisions and compare variance., DotNet MVC 5.0 & SQL Server.
Purchase Enquiry System for ASM Technologies, Singapore:
Enable users to raise material enquiries and track. Procurement department records multiple products of different vendors and evaluate quality and pricing. Workflow management and centralized knowledgebase., DotNet MVC 5.0 & SQL Server.
Service Desk Management System:
An IT service management solution in compliance with ITIL guidelines to streamline IT support team and customers. Having features like Incident, Service Requests, Change Requests with SLA tracking etc., DotNet Core, Angular & SQL Server / MySQL.
Other Projects:
· Paystone Inc. – Canada - Sale Cloud & Experience Cloud Enhancements & Support
· Voices.com – Canada - Maintenance and enhancements for their website & Salesforce Administration.
· Manulife – Singapore - Service Cloud - Maintenance & Support.