Sreeya Kovvuru

• Designed and implemented a comprehensive observability stack using OpenTelemetry for telemetry collection, Prometheus for metrics scraping and alerting, and Grafana for real-time dashboard visualization.
• Configured and maintained OTEL Collectors, Tempo, and Loki to enable full-stack logs, traces, and metrics observability.
• Developed and deployed custom Prometheus exporters, and implemented application-level custom metrics to enhance monitoring coverage.
• Created and managed detailed Grafana dashboards for KPIs, infrastructure health, trace analytics, and service performance.
• Defined and maintained alerting rules in Prometheus; integrated alerting pipelines with PagerDuty, and ServiceNow for incident creation and response.
• Automated deployment of observability infrastructure components using Terraform, ensuring repeatability, and scalability.
• Performed basic operations and configuration management of Dynatrace to support monitoring workflows and incident escalation processes.
• Deployed and managed AppDynamics agents to provide deep visibility into application, infrastructure, and database performance, enabling full-stack monitoring.

POC – Automated Incident Management & Remediation:

• Implemented a proof of concept using AppDynamics to monitor application errors, batch job failures, and infrastructure errors with threshold-based alerting.
• Integrated AppDynamics alerts to automatically trigger incident creation in ServiceNow, improving incident management efficiency and traceability.
• Configured n8n automation workflows to run remediation scripts upon incident creation, reducing manual intervention, and Mean Time to Resolution (MTTR).
• Collaborated cross-functionally with development, infrastructure, and operations teams to improve observability standards, troubleshoot incidents, and enhance system reliability.