Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Sreshtha Deb

Bengaluru

Summary

Driven software professional with a proven track record in analyzing and improving systems for efficiency. Proficient in evaluating user needs, designing solutions, and implementing client requirements. Strong in communication, problem-solving, team-oriented, and delivery-focused to help the team exceed customer expectations.

Overview

4
4
years of professional experience

Work History

Change Implementation Analyst

Oracle
Bengaluru
08.2022 - Current
  • Provided technical advice and support during the planning and execution stages of change requests within the healthcare sector, specifically in the Perioperative, Supply Chain, and Anesthesia departments.
  • Assessed potential impacts of proposed changes on existing processes, systems, and responsibilities specific to client operations.
  • Developed and implemented change management plans for multiple high impact tickets, ensuring alignment with client goals and ensuring high level of customer satisfaction.
  • Worked closely with team members to define requirements and objectives for each implementation plan, tailored to client requirements.
  • Tested system malfunctions to restore normal functioning, minimizing disruptions in patient care and operations.
  • Successfully managed a backlog reduction initiative for ticket processing, improving operational efficiency.
  • Trained new associates and facilitated a smooth onboarding process for new hires in the healthcare environment.

Intern

DXC Technologies
Bengaluru
03.2022 - 05.2022
  • Created applications for clients using PEGA systems, received training on the same.

Software Intern

Clayfin Technologies
Bengaluru
01.2021 - 02.2021
  • Used HTML, CSS, and WordPress integration to create responsive web pages and wireframes based on client needs.

Education

Bachelor of Technology - Computer And Communication Engineering

Manipal University Jaipur
Jaipur, Rajasthan
07-2022

Skills

  • Change management
  • Change impact analysis
  • Object-oriented programming
  • Data structures and algorithms
  • SQL
  • Linux
  • UI/UX
  • Requirements implementation
  • Client relationship management

Affiliations

  • Hiking, Crocheting, Rock climbing, anything tech.

Timeline

Change Implementation Analyst

Oracle
08.2022 - Current

Intern

DXC Technologies
03.2022 - 05.2022

Software Intern

Clayfin Technologies
01.2021 - 02.2021

Bachelor of Technology - Computer And Communication Engineering

Manipal University Jaipur

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Sreshtha Deb