Sreya Basu
Business Analyst
Konnagar, Hooghly
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
3
3
Languages
Work History
Procare Analyst
Tata Steel(Tata Consultancy Services)
Kolkata
2023.09 - Current
- Procurement tasks
- Communicating with B2b partners for seamless work
- Proficient in Service now
- Sap PRD handling
Bfsi Analyst
Citibank (Tata Consultancy Services)
Kolkata
2021.08 - 2023.02
- Performed cost-benefit analysis to evaluate project feasibility.
- SQL query run for seamless payment transaction for HK, SG
- JIRA UPDATION
- FLEXCUBE operation
- Payments manual testing
Bfsi Analyst
Citibank(Tata Consultancy Services)
Kolkata
2018.04 - 2021.08
- TSVC CREDIT CARD STATEMENT PROCESSING FOR NORTH AMERICAN ACCOUNTS
- Quality check before processing
- Proof reading
Analyst Consultant
Citibank NA(Tata Consultancy Services)
Kolkata
2016.05 - 2018.03
- Accounts operation- Closing and reopening with proper documentation.
- Review of Documents and processing accounts
- Quality checks of processed accounts
- Coordination with onshore clients
Acquisition Manager
IndusInd Bank
Kolkata
2015.02 - 2016.03
- Developed and implemented strategies to acquire new customers.
- Conducted market research to identify potential acquisition targets.
- Negotiated terms of deals with vendors and suppliers.
Showroom Coordinator
Lauret
Kolkata
2013.01 - 2015.03
- Greeted customers and provided assistance with product selection.
- Assisted customers in purchasing decisions by providing information on product features, benefits and warranties.
- Maintaining C forms and delivery
Education
Master of Arts - English
Rabindra Bharati University
Skills
Communication and Networking
SQL basics
Sap prd
Service now
Oracle FLEXCUBE
Mainframe tool/ Data Analysis
Project Management
Customer service and networking
Certification
ISTQB CERTIFIED
Timeline
Procare Analyst
Tata Steel(Tata Consultancy Services)
2023.09 - Current
Bfsi Analyst
Citibank (Tata Consultancy Services)
2021.08 - 2023.02
Bfsi Analyst
Citibank(Tata Consultancy Services)
2018.04 - 2021.08
Analyst Consultant
Citibank NA(Tata Consultancy Services)
2016.05 - 2018.03
Acquisition Manager
IndusInd Bank
2015.02 - 2016.03
Showroom Coordinator
Lauret
2013.01 - 2015.03
Master of Arts - English
Rabindra Bharati University