Summary
Overview
Work History
Education
Skills
Timeline
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SUJITH SUDHAKARAN

STORE MANAGER
Kayamkulam

Summary

Dynamic Store Manager with extensive experience at Lamcy Hypermarket, excelling in customer service management and team development. Proven track record in enhancing inventory accuracy and maximizing sales through effective employee training and operational efficiency. Recognized for fostering a collaborative team environment that drives productivity and customer satisfaction.

Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.

Overview

10
10
years of professional experience
5
5
Languages

Work History

Store Manager

Lamcy Hypermarket
04.2021 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Purchase & Inventory Manager

Lamcy Hypermarket
12.2018 - 04.2021
  • Created and updated regular inventory reports and records.
  • Maintained sufficient inventory levels to meet customer demands at all times.
  • Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Analyzed inventory data to identify and address stock discrepancies.
  • Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues.

Supervisor

Lamcy Hypermarket
03.2015 - 12.2018
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.

Education

MBA - Marketing & Finance

Amity University
Kochi, India
04.2001 -

Bachelor of Business Administration And Management - Business Administration

Birla Institute of Technology
Ranchi, India
04.2001 -

Skills

Customer service management

Employee training

Store merchandising

Team development

Team building

Store operations

Timeline

Store Manager

Lamcy Hypermarket
04.2021 - Current

Purchase & Inventory Manager

Lamcy Hypermarket
12.2018 - 04.2021

Supervisor

Lamcy Hypermarket
03.2015 - 12.2018

MBA - Marketing & Finance

Amity University
04.2001 -

Bachelor of Business Administration And Management - Business Administration

Birla Institute of Technology
04.2001 -

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SUJITH SUDHAKARANSTORE MANAGER