Sreyoshi Das Sharma
WAFI staff Accommodations Muhaisnah 2
Summary
A highly skilled and dedicated hospitality professional with over 4 years of experience in the hospitality industry, including 2 years specializing in the planning and execution of high-profile corporate events, social gatherings, weddings, and group functions. Also brings over 2 years of experience in Food & Beverage service, contributing to a well-rounded understanding of guest experience and operational excellence. Renowned for delivering outstanding guest service and optimizing event profitability through efficient planning and cross-functional coordination. Now seeking to transition into an executive-level role in Groups & Events, leveraging strong leadership, team development, and a service-driven mindset to oversee large-scale events and elevate guest satisfaction in upscale hospitality environments.
Overview
5
5
years of professional experience
Work History
Groups & Events Coordinator
Sofitel Dubai the Obelisk
Dubai
01.2025 - Current
- Coordinate all aspects of groups and non-residential events from initial inquiry to post-event follow-up.
- Plan and execute meetings, conferences, social events and other group functions.
- Prepare BEOs, Group Resumes and floor plans based on client requirements.
- Coordinate with internal departments (culinary team, banquets, AV, housekeeping, front office, etc.) to ensure smooth event execution.
- Serve as the main point of contact for clients throughout the planning and execution process.
- Conduct client meetings, site visits and pre cons to understand event needs and expectations.
- Respond to group and event inquiries promptly and professionally.
- Prepare Contracts, Invoices & Commissions.
- Support sales team (MICE & Cooperate) in upselling venue services and amenities.
Events Admin
JW Marriott Marquis
Dubai
12.2023 - 12.2024
- Coordinate all aspects of event planning and execution, (meeting clients, preparing BEOs, invoices).
- Coordinating with clients to understand their event requirements, preferences, and expectations, and provide assistance throughout the planning process.
- Performing daily administrative tasks (10 days business reports, business calendar, executive summary report for management).
- Responsible for timely and accurate payroll execution for all team members, including data entry, adjustments, and submission via OASYS.
- Preparing all events digital signages.
In room Dining Agent & cashier
JW Marriott Marquis
Dubai
09.2022 - 12.2023
- Answering telephone calls taking guest orders by following BSA standards.
- Doing cashiering duties by following ISRA audit points.
- Updating GSS.
- Updating flight catering sheet.
- Updating taste panel sheet.
- Assist in carrying out scheduled inventories of products and operating equipment.
- Take orders from guests over the phone or in person and accurately record all details including food and beverage items, quantities, special requests, and delivery time.
- Upsell additional items and promotions to enhance the guest experience and increase revenue.
- Enter and process orders into the computer system, ensuring accuracy and completeness of all information.
Guest Service Associate – Food & Beverage Service
The Oberoi Bangalore
Bangalore
07.2020 - 02.2022
- Assist in creating a warm and welcoming environment for guest.
- Ensure all guest requests are responded promptly and effectively.
- Take food and beverage orders.
- Set up and relay promptly service tables after each operation.
- Dealing with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times performing opening and closing duties.
Education
Bachelor of Hospitality Management -
Guru Nanak Institute of Hotel Management
Kolkata07-2020
ISC -
Central Modern School
Kolkata05-2017
Skills
- Hotel operations
- Event coordination
- Contract negotiation
- Catering management
- BEO preparation
- Event budgeting
- Time management
- Customer relationship management
- Assessment of client needs
- Venue sourcing
- Project management
- Problem solving
- Effective communication
- Team collaboration
- Client engagement
- Project coordination
- Deadline management
- Staff management
- Task prioritization
- Administrative oversight
- Budget planning
- Hotel marketing strategies
- Marketing campaigns
- Customer service
References
- Nanis Tawfik, Asst. Director of Groups & Events, Sofitel Obelisk, +(971) 504520772
- Cherry Quirao, Asst. Groups & Events Planning Manager, +(971) 549931819
Timeline
Groups & Events Coordinator
Sofitel Dubai the Obelisk
01.2025 - Current
Events Admin
JW Marriott Marquis
12.2023 - 12.2024
In room Dining Agent & cashier
JW Marriott Marquis
09.2022 - 12.2023
Guest Service Associate – Food & Beverage Service
The Oberoi Bangalore
07.2020 - 02.2022
Bachelor of Hospitality Management -
Guru Nanak Institute of Hotel Management
ISC -
Central Modern School
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