Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
SRI MANIDHAR Medindrao

SRI MANIDHAR Medindrao

Hyderabad

Summary

Dynamic Technology Lead with a proven track record at Tech Mahindra, adept at resolving over 200 technical issues monthly and maintaining 99.9% system uptime. Skilled in AWS EC2 and crisis management, I excel in driving application stability and fostering team collaboration to enhance user satisfaction and operational efficiency.

Overview

15
15
years of professional experience

Work History

Technology Lead

Tech Mahindra
Hyderabad
12.2018 - Current
  • Worked as Technology Lead
  • Resolved over 200 escalated technical issues monthly, significantly improving application stability and user satisfaction.
  • Proactively monitored application health for a user base of 10,000, consistently maintaining a 99.9% system uptime.
  • Collaborated with development and CICD teams to implement major bug fixes, achieving a 10% decrease in user-reported issues.
  • Expertly managed SSL certificate creation and renewal for ALB, Casino LB, and server-side certificates, and led efforts to fix vulnerabilities from security scans and resolve regular environmental issues.
  • Effectively participated in crisis management calls to swiftly resolve stability-related issues, ensuring minimal impact and accurate root cause analysis (RCA).
  • Led successful migration projects from on-premise Linux servers to AWS EC2, including the integration of AWS Load Balancers and Global Service Load Balancers.
  • Developed and maintained custom monitoring dashboards using tools like CA APM, CatchPoint, and New Relic to gain critical insights into application performance.

Technology Lead

Infosys
Hyderabad
12.2018 - 11.2024
  • APP Production Support and Operations Team.
  • Attending to application alerts arising from cron jobs, Patrol, and Sentinel, and fixing them.
  • Deployment in major releases, minor patches in production.
  • Resolving user tickets in CMIS.
  • Initiate crisis calls when necessary.
  • Preparation of task plans for all the releases and change activities.
  • Involved in maintenance activities, such as server reboots and server upgrades.
  • Handling the ad-hoc service requests from the Development team.

Specialist

Verizon
06.2010 - 12.2018
  • Worked as a Specialist managing Infrastructure Support Services
  • Analyzed existing infrastructure and provided recommendations
  • Planned and designed infrastructure performance monitoring
  • Maintained clustered WebLogic applications
  • Decommissioned 200 servers
  • Mentored new joiners

Education

B.Tech - CSE

GITAS College of Engineering And Technology
Vizag
05-2008

Skills

  • AWS EC2
  • EKS
  • Linux
  • SSL certs
  • Forgerock
  • KAFKA
  • OPensearch
  • CICD
  • Git
  • ALB
  • Jenkins
  • Kafka
  • Active/Active Setup
  • Unix
  • Shell Scripting
  • KIBANA
  • Iplanetwebserver
  • Apacheweberver
  • Newrelic
  • SQL
  • Ticketing Systems
  • Tomcat
  • Web Logic
  • Microservices
  • Basic SQL
  • Vulnerabilities
  • Rehydrations
  • Server side certs
  • GSLb
  • Migrations
  • Infrastructure planning
  • Incident resolution
  • AWS migration
  • Application monitoring
  • Security management
  • Production support
  • Effective communication
  • Team collaboration
  • Crisis management
  • Performance analysis
  • Problem solving
  • Mentoring staff
  • Application support
  • Client relationship building
  • Process automation
  • Issue resolution/troubleshooting

Languages

  • English, Native
  • Telugu, Native
  • Hindi, Advanced

Timeline

Technology Lead

Tech Mahindra
12.2018 - Current

Technology Lead

Infosys
12.2018 - 11.2024

Specialist

Verizon
06.2010 - 12.2018

B.Tech - CSE

GITAS College of Engineering And Technology

Similar Profiles

CREATE PROFILE
SRI MANIDHAR Medindrao