Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sri Sai Sasi Kapardi J

Hyderabad

Summary

Results-oriented Technical Process Associate with over 4 years of experience in operations and project management, currently at Amazon. Proven expertise in process optimization, stakeholder collaboration, and quality assurance. Adept at implementing Lean methodologies, managing KPIs, and driving cost-effective process improvements. Seeking to leverage analytical and leadership skills in a dynamic operations management role.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Technical Process Associate (Print on Demand – Tech Services)

Amazon
12.2020 - Current
  • - Led process audits and deep-dive analysis to identify operational gaps and improve quality assurance.
  • - Publishing KPI/metric reports on product metrics using Amazon Quicksight & Power BI to drive data-driven decision-making.
  • - Supporting technology enablement by simplifying workflows in product development and educating stakeholders on best practices.
  • - Addressed publishing concerns for Kindle authors via Salesforce, ensuring issue resolution and high customer satisfaction.
  • - Automated repetitive publishing tasks using Canva Pro, Tamper Monkey scripts, and Adobe tools — saving 8–10 hours/week and reducing review errors by 80%.
  • - Spearheaded Lean Manufacturing Implementation to reduce production inefficiencies and printer metric issues, leading to over $1000 in cost savings.
  • Key Projects:
  • - Automation of Publishing Tasks: Reduced agent workload significantly and improved SOP compliance.
  • - Lean Manufacturing in KDP: Introduced 5S, Kaizen, Kanban; mapped value stream and eliminated process waste.
  • - Building AI assistant in analyzing customer feedbacks: Worked with cross functional team on building an AI assistant to quickly scan the customer feedbacks on why they are returning the online purchased books via KDP Platform. This reduced the agents working time of 30 mins/day.

Management Trainee – Production

Eco-Board Industries Pvt Ltd
03.2020 - 08.2020
  • - Oversaw manufacturing of Urea-Formaldehyde and related compounds used in particle board production.
  • - Conducted quality and compliance testing as per IS:3087 standards.

Graduate Engineer Trainee – Production

Raavela Doors & Decors
11.2018 - 12.2019
  • - Conducted quality checks at each stage of door and panel production per IS:2202.
  • - Led final product inspections and ensured alignment with manufacturing standards.

Education

Post Graduate Diploma - Wood and Panel Products Technology

Indian Plywood Industries Research And Training Institute
Bengaluru, India
10-2018

Bachelor of Technology - Mechanical Engineering

Sri Indu College of Engineering And Technology
04-2016

Skills

  • Operations & Project Management, KPI Monitoring & Reporting, Quality Assurance & Control, Stakeholder Management, Product Management, Workflow Streamlining, Lean Six Sigma Implementation, Content Management (Adobe Acrobat), Client Relationship Management, Technology Transformation, Printer Metrics Management, SQL, ETL & Quicksight Reporting
  • MS Excel, SQL, ETL, Adobe Acrobat, Amazon Quicksight, Power BI, HTML, Salesforce, Windows OS
  • Process improvement
  • SLA accomplishment

Certification

  • Lean Six Sigma – Green Belt
  • Project Management Foundations

Timeline

Technical Process Associate (Print on Demand – Tech Services)

Amazon
12.2020 - Current

Management Trainee – Production

Eco-Board Industries Pvt Ltd
03.2020 - 08.2020

Graduate Engineer Trainee – Production

Raavela Doors & Decors
11.2018 - 12.2019

Post Graduate Diploma - Wood and Panel Products Technology

Indian Plywood Industries Research And Training Institute

Bachelor of Technology - Mechanical Engineering

Sri Indu College of Engineering And Technology

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Sri Sai Sasi Kapardi J