Sri Teja
Hyderabad
Summary
Service-oriented Team Lead with more than seven years of experience developing relationships and partnerships, servicing accounts, and boosting profits. Strategic and analytical with motivational leadership style and expertise in building new network connections, promoting products, and expanding territories.
Overview
6
6
years of professional experience
Work History
Operations Team Lead
Regalix
Hyderabad
07.2021 - Current
- Motivated and trained employees to maximize team productivity
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions
- Analyzed department metrics and performance and reported findings to management
- Managed internal operational standards and productivity targets
- Encouraged and promoted ideas aligned to business needs and benefits
- Participated in team-building activities to enhance working relationships.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Head of Sales
Laalsa
Hyderabad
09.2020 - 01.2021
- Evaluated performance against goals and implemented appropriate development plans
- Developed and implemented comprehensive business strategies and sales and marketing plans that complemented the overall corporate operating plan
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase the effectiveness
- Closed lucrative sales deals using strong negotiation and persuasion skills
- Maintained marketplace visibility marketplace by participating in industry-related and community activities.
Inside Sales Team Lead
Conceptual Pictures Worldwide Pvt. Ltd
Hyderabad
01.2019 - 07.2020
- Managing the inside sales representatives team
- Setting and tracking sales targets for the team
- Suggesting and implementing improvements in the sales administration process
- Report on sales metrics and suggest improvements
- Prepare monthly, quarterly and annual sales forecasts
- Use customer feedback to generate ideas about new features or products
- Research and discover methods to increase customer engagement Page 2 of 4
- Ensure sales, finance, and legal policies and procedures are met
Consultant
Uber
Hyderabad
12.2016 - 12.2018
- Identify new business opportunities and set up meetings with potential leads
- Communicating new product developments to prospective clients
- Evaluated the development of marketing literature and reporting
- Providing management with appropriate feedback, to ensure better planning
Customer Service Representative
Amazon
Hyderabad
04.2015 - 02.2016
- Responsible for performing customer verification, coordinating with internal departments to manage pricing and delivery information
- Addressed customers issues either on telephone
- Supplied feedback on the efficiency of the customer service process
Education
MBA - Operations Management
05.2024
Bachelor of Arts - BA -
2014
12th -
2010
AISSE -
2008
Skills
- Top Skills
- Illustrator
- Microsoft Office
- English
- Decision Making
- Training and Development
- Teamwork and Collaboration
- Logistics expertise
Crertifications
IAB Digital Marketing and Media Foundations Certification
Six Sigma: Green Belt
Performance Management: Setting Goals and Managing Performance
Project Management Foundations
Timeline
Operations Team Lead - Regalix
07.2021 - Current
Head of Sales - Laalsa
09.2020 - 01.2021
Inside Sales Team Lead - Conceptual Pictures Worldwide Pvt. Ltd
01.2019 - 07.2020
Consultant - Uber
12.2016 - 12.2018
Customer Service Representative - Amazon
04.2015 - 02.2016
Narsee Monjee Institute of Management Sciences - MBA, Operations Management
Arni University - Bachelor of Arts - BA,
National Open School Board - 12th,
Army School Bollaram - AISSE,
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