Goal-oriented Software Test Manager with 19 years of experience in QA leadership and test automation. Expertise in implementing cost-effective, defect-reduction strategies using tools such as Playwright, Selenium, and JIRA across diverse sectors including Digital Marketing and FinTech. Achieved a 20% reduction in project costs and improved defect rates through data-driven testing and advanced automation practices. Proven track record in pre-sales consulting for test automation, delivering high-value RFP/RFI solutions.
POLARIS-RYNOTRAX, RYNOTRAX, Rynotrax is a leading digital marketing agency for Homeservices and Improvements industry in U.S They provide different services like SEO, PPC, Reporting, Social Media like Facebook, Youtube etc, Google Local Services. Polaris partnered with Rynotrax which builds a webapp for dashboard reporting for different clients providing these HomeServices across US region., 2023 - Current PRESALES AUTOAMTION CONSULTANT, Automation COE, The Automation COE presales provides consultation services for test automation across multiple small, mid and large accounts. The primary goal is to tailor the different needs of automation for different projects and assist them to provide estimation techniques, provide automation services for regression, functional tests etc and by catering to different RFI's and RFP's and converting those to potential leads and generate the revenue., 2021 - 2023 Incident Management OS migrations, ANZ Bank, ANZ bank makes sure to upgrade the Operating System infrastructure for all systems across the bank to have the latest version of Windows operating system patched on and also run on the latest version of Microsoft Office 365 products. As part of the upgrade process, users across geographies log incidents related to troubleshooting (pre and post upgrade issues) tracked via service-now application., 2021 and before FNS Treasury and Beam IB, ANZ Bank, BEAM IB: APIB (Asia Pacific Internet Banking) is the primary internet banking solution used in Asia and Pacific countries. It is a third party application developed, customized and owned by the Vendor - SWORD Beam (APAK). It is used by both external customers and ANZ internal Back office staff. App View X Test Automation, ANZ Bank, The 'App ViewX' Application Platform helps enterprise IT manage and automate the entire life cycle of their internal and external PKI. It's Certificate Lifecycle Management and Automation Solution provides extensive visibility into the certificate and encryption key infrastructure which helps protect the enterprise from threats to the business. This project required to conduct Test Automation Feasibility study for App ViewX application and perform POC for automating different functionalities of the application under test like uploading and downloading of certificates on both server and Local machines, files extractions, UI validations, etc thereby reducing the time for manual test execution. WSI Ecommerce QA, Williams Sonoma Inc, Williams Sonoma is one of the largest Ecommerce player in US with 6 brands/portfolios. Project involved in complete Functional Regression testing for every Agile Release planned per month. Regression testing was carried out covering end-end functional scenarios. Involved in Akamai Testing / FEO optimization testing. Regression testing to be covered on both desktop and Mobile sites/devices. Web Content Management QA, Williams Sonoma Inc, WSI uses Adobe CQ for Web Content Management. In this project, QA capacity is to validate all templates, pages etc in CQ5 aligned to its products, involving various brands. Also involved in frontend ecommerce application testing. Japan Rainbow Testing, Citibank, ECMS is an integrated system built on Vision Plus framework, which handles all the credit card transaction services. It is interconnected with various subsystems like merchant services, Authorization, Fraud detection, Fee Amortization, TRAMS, CACS etc. Extended Payment Plan - EPP is one module which allows the bank users to create different kinds of loans for its Customers sourced via different channels like frontend Web based app, IVR, Sales Upload through batch files etc. It interacts with ECMS (the core system) for Customer Payments, EMI releases etc. CBR Utility - Tax lot, Bank Of New York Mellon, The CBR Utility is a client based web application, which simulates in one or more ways with the GainsKeeper [Wolters Kluwer Financial Services] Application, which provides automated tax based financial tools and services to the investment community. It helps the users [investors, accountants etc.] to calculate capital Gains, generate Schedule D Reports for tax filing and helps in making trading decisions. The input to the CBR utility is from XML based files, which are processed on a separate platform. Gains Keeper calculates tracks and reports corporate actions, cost basis, capital gains & losses and wash sales. Omgeo CTM Auto Responder tools testing, Thomson Financials - Omgeo, Omgeo deals in post trade, pre-settlement operations between the investment managers and the broker dealers. The Auto Responder tool captures the business requirements for automating test scenarios designed to validate the ability of an existing investment manager on CTM to transact with CTM brokers. This tool works on XML messages and generates automatic trade messages to its counterparty (IM/Broker) to validate the business scenario. Hence this tool is split as Broker Responder (automatic generation of messages) where the IM is its counterparty and IM Responder (automatic generation of messages) where the Broker is its counterparty. The CFD tools are used in IM and Broker matching process. AAA - Payment Tool, American Automobile Association [AAA], Payment Tool is the primary payment channel for American Automobile Association [AAA] for Insurance and Membership payments. Along with payment functionality, payment tool also provides workflow for status maintenance of all the transactions. Payment Tool is a browser based user interface which provides the Sales Representatives at U.S District Offices to do Insurance and Membership payments and uses an automated mechanism for generating the Sales Collection Report, enabling convenient turn-in of money collected to the Cashier. This will improve and streamline the existing manual Rep checkin process and subsequent data upload to the mainframe.
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