SRI CHARAN REDDY BOLLAMPALLY

Highly skilled and dedicated customer service professional with 2.5 years of experience seeking a challenging role in customer service. Committed to providing exceptional customer experiences and resolving inquiries promptly and effectively. Possess strong communication skills, problem-solving abilities, and a proven track record of delivering outstanding customer service. Seeking an opportunity to contribute my skills and expertise in a dynamic customer-focused environment.

Two+ years of experience in customer service roles, with a proven track record of resolving customer issues efficiently and effectively. Exceptional verbal and written communication skills, with the ability to listen attentively and communicate clearly and concisely. Strong problem-solving abilities, adept at analyzing situations and finding suitable solutions to meet customer needs. Detail-oriented and highly organized, capable of multitasking and managing priorities in a fast-paced environment. Proficient in using customer relationship management (CRM) software and other relevant tools to track, document, and resolve customer inquiries. Demonstrated ability to work collaboratively with cross-functional teams to achieve common goals and deliver outstanding service. Skilled in maintaining a positive and professional service even in challenging situations, with a commitment to providing a pleasant customer experience.