SRIDAR CHITHAN

• Analysis and address field failure reports received from field.
• In depth understanding of EV vehicle architecture and ecosystem.
• Provide remote Technical Assistance to assist dealers in complex trouble shooting
• Failure Root cause analysis and share information with upstream teams for product improvements
• Conducting vehicle PDI and analysis the failure repots received from field team and coordinating with NPQ team.
• Preparations of SOP for components of the vehicles.
• Coordinating with projects team for aftermarket readiness for new product launch.
• Attending DMU review and provided service inputs for service & maintenance accessibility.
• SAM check of new models and provide feedback on service-related parameters for product improvements.
• Training the Field service technician from L0 & L1 level and Analysis the technical skill levels.
• Regular field visit and interactions with dealers’ technical team and to understand the un-reported issues in the vehicles.
• Configured hardware, devices, and software to set up work stations for employees.
• Documented support interactions for future reference.
• Analyzed issues to identify troubleshooting methods needed for quick remediation.
• Explained technical information in clear terms to promote better understanding for non-technical users.
• Researched product and issue resolution tactics to address customer concerns.
• Design & Developed in-house Diagnostic cable for Tough book at low cost.
• Vehicle launch operations & Vehicle Operation- Reduction of field failures through extensive simulations and using troubleshooting applications namely ODIN, Bus Master and available DTC’s.
• Major team member on failure analysis on HV Battery, MCU, VCU and Traction motor related field complaints. (Major involvement in BMTC & JSW 12 meter, Double Decker 9 Meter E-bus Project)
• Quick response team member - Quick resolution and RCA identification with CFT on existing current model projects.
• Vehicle Failure & Breakdown analysis using Bus-Master & CANalyzer.

• Evaluates, selects, and applies standard techniques and procedures to perform engineering assignments. Provides technical support for installation and commissioning activities.
• Travel to customer location/on-site, collaborate on project Factory Acceptance Test, installation supervision experience, commissioning, and site activities with all safety aspects.
• Create work plans and cost estimates in own area of responsibility and ensures quality deliverables on time and within targeted cost.
• Experience in Handling of Industrial IOT devices as per customer requirements. Maintain Industrial standard in Control Panel, Electrical Panels, Automation Panels.
• Experience with Various types of sensors based on applications, RTD, Thermal sensors, Laser sensor, Radar sensor, Ultrasonic sensors, Encoders, Proximity sensor, Photo sensor, Accelerometer sensor, Flow & Float sensors.
• Troubleshooting sensor failure and diagnose the failure and avoid the continues process.

Projects Handled

• Car Trolley conveyor Automation systems, Paint shop Hangers, Welding SPM, Pick & Place Robots, RO & STP Panels, Leak Test Machine, Avger Packing Machines, Horizontal packing Machine, Components washing machine, Juice filling machine.

• PLC programming & maintain and repair Mechanical, Electrical and Electronic systems and equipment
• Manage maintenance projects & Responsible for the safety of individuals on the team and that of those impacted by any maintenance activity.
• Reporting to plant section head, Conduct the daily meeting, Plant daily checking, Plan for PM and planned Activity, Improvement activity and energy saving
• Perform effective diagnosis of breakdowns and timely repair of equipment to maximize availability. Perform scheduled planned preventative maintenance in accordance to minimized unplanned downtime.
• Assist operation staff in developing standard operation procedures (SOPs) and preparing different check list, and formats used for maintenance work.

• Program PLC systems to perform specific functions depending on the needed output
• Development of PLC logic program equipping with PLC/HMI according to client’s requirement.
• ·Designing of SCADA based application screens. Write software and code using ladder logic that can be transferred to different machines when necessary
• Perform efficiency testing to ensure all systems are running at their peak. Troubleshot manufacturing processes by conducting thorough analysis
• VFD (Variable Frequency Drive) - Commissioning and Troubleshooting
• Pneumatics & Field Instruments- (Control Valve, Sensors, Level Transmitters, Flow Transmitters, Temperature Transmitters, Pressure Switches)
• Troubleshooting - PLC Programming, Control Panel (Power wiring & Control wiring)

• Validation and verification of final product including finding faults on the misplaced and wrongly installed components
• Correction of circuit defects and troubleshooting the product
• Responsible to answer customer queries within SLA
• Convincing the new customer on the finest product that can be made.