Sridevi Gatiganti
Hyderabad
Summary
Accomplished Senior Staff Reliability Engineer at VISA Inc., specializing in Java and Spring Boot. Expert in developing automated solutions that enhance operational efficiency and reduce incident response time. Proven ability to integrate complex systems and lead cross-functional teams, leveraging strong problem-solving skills to drive impactful results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Staff Reliability Engineer
VISA Inc.
02.2025 - Current
Zero Touch Patching Schedule Management
- Developed Zero Touch Patching Schedule Management (ZSM), an automated patching solution for 1000+ production environments.
- Developed Spring Boot microservices with RESTful APIs for automated server patching.
- Integrated systems like ServiceNow, VVMS and other internal APIs for automated change management.
- Designed Spring Data JPA with Hibernate supporting MySQL databases.
- Implemented WebSocket for real-time communication and Spring Mail for HTML notifications, enhancing user engagement.
- Implemented Completable Future and Executor Service to boost application performance.
Change Commander Dashboard AI Agent
- Created Crew AI-powered dashboard (CCD) to streamline incident response and change management by integrating data from AskNow, Catchpoint, and other monitoring tools.
- Implemented natural language query capability enabling teams to retrieve change, incident, and alert details instantly, reducing root-cause analysis time during SWAT calls by eliminating manual data hunting.
Staff Reliability Engineer
VISA Inc.
04.2023 - 02.2025
- Developed Rapid Onboarding Self Service (ROSS) portal with RESTful APIs using Spring Boot.
- Implemented complex workflows with microservices based architecture and transaction management.
- Designed scalable data layer with Spring Data JPA and MySQL, implementing connection pooling for optimized data access.
- Developed Rapid Onboarding Self Service (ROSS) portal with RESTful APIs using Spring Boot.
Software Engineer
VISA Inc.
07.2021 - 03.2023
- Automated manual tasks across teams with Shell, PowerShell, Python, and HTML, enhancing cross-team collaboration.
- Created Linux Shell scripts for automation, improving task execution speed and reliability.
- Developed Auto Validation Tool to streamline application onboarding and validation process.
Education
M. Tech. - Software Systems
BITS Pilani
HyderabadB.Tech. - Computer Science & Engineering
JNTUH
HyderabadSkills
- Java
- Spring Boot
- AWS
- MySQL
- Docker
- Agentic AI
- Python
- GitHub
- Bitbucket
- Jira
- Shell
- PowerShell
- HTML
- CSS
- JavaScript
- ReactJS
Certification
AWS Certified Cloud Practitioner, AWS, 2026
Awards
- Extra Milers Team Award.
- Multiple Go Beyond Recognitions from Senior Leadership for contributions to ZSM.
Community Service
- Served as Vice President Education and Vice President Public Relations of V-Speakers, the Toastmasters club at Visa Inc.
- Actively participated and involved in multiple CSR activities conducted by Visa like Lake Restoration, Clean-a-thons etc.
- Part of Visa O&I Engagement Team and organized multiple events in the TLT and part of volunteering activities.
Disclaimer
I hereby declare that all the information above is true to the best of my knowledge and belief.
Timeline
Senior Staff Reliability Engineer
VISA Inc.
02.2025 - Current
Staff Reliability Engineer
VISA Inc.
04.2023 - 02.2025
Software Engineer
VISA Inc.
07.2021 - 03.2023
M. Tech. - Software Systems
BITS Pilani
B.Tech. - Computer Science & Engineering
JNTUH