Sridevi Velmurgan
Chennai
Summary
To be suitably placed in for Managerial assignments in Business and Operations, Client Relationships, Banks, Financial Services and Automotive Sectors, OEM’s and Dealership relationship Customer Services,
Innovative and strategic thinker with collaborative approach and strong leadership skills. Possesses deep understanding of business operations and financial management, with proven ability in project management and team development. Committed to driving organizational success through impactful decision-making and effective resource allocation.
Overview
21
21
years of professional experience
2003
2003
years of post-secondary education
Work History
Senior Manager Business Development
DriveX Mobility Private Limited
09.2023 - 11.2024
- Client Relationship / Procurement
- Driving the VAS revenue and meeting AOP targets – Finance
- Inventory funding support to dealers
- VAS revenue collection and follow up and 100% recovery
- Regular meetings with Financiers
- Tie-up with NBFC& PSU, local Banks Co-op banks to implement finance Work for Retail and Channel Funding
- Relationship with National Level dealing with NBFC, PSU Banks & OEM for procurement
- Established relationships and maintaining consistent communication
- With the Dealer network and COCO/ FOFO
- Engagement with the dealers for the Retail support
Senior Program Manager
Harita Receivables and Collection Services LLP (TVS Credit Services)
11.2022 - 09.2023
- Onboarding New Clients for End-to-end Service & Signing MOU for B2B
- Canara Bank/ Indostar Pan India Allocation Receive & Deployment to field
- Allocation/Collection/Feedback Updating- regular basis
- Co-ordinate with AM's and Allocate to field team and ensure FCE allocation in SAMS System
- Deploying client wise target to Field team (Bkt wise, Segment wise & Pos priority)
- Providing strategic planning to the team with required various analysis of support data
- Team Review, Weekly Target deployment, Client Meeting
- Daily basis Feedback collating through system and manually from fields and tracking of visit intensity
- Billing confirmation from client and follow up for invoice Credit
- Final payment file share to Business Head
- Incentive Process for FOS as per Slab
- Invoice Payout/Bills Recon
Regional Manager - Business Development
Mahindra First Choice Wheels Ltd
01.2019 - 11.2022
- Onboarding New Clients for End-to-end Service & Signing MOU for B2B
- Identify emerging markets and competition status
- Lead Generation
- Outbound business development for building out prospect lists e.g LinkedIn, events etc
- Activating new dealers, OEM’S for the B2B Auction Platform
- Maintaining relationships with clients by providing support, information, and guidance
- Payment follow up on the auctioned vehicle and clearance of NOC from banks/NBFC till the RC transfer with customer and channel partner
- Scheduling and conducting presentations to new clients
- Monitor client experience, report client expectations, and ensure client satisfaction
- Prepare a monthly report on existing customers with their feedback
- Responsible for empanelment for repossession / Valuation/ Auction across India
- Managing the Inventory of repossessed assets across South and ensuring timely auction / sale to avoid loss on sale of repo assets through Direct channels / Online auctions through Ediig portal
Inside Sales, Business Development Executive
Quscient Technologies
02.2017 - 01.2019
- Lead Generation and Client Management
- Outbound calls to generate leads and set up qualified meetings with clients
- Setting up appointments with decision Maker and educate about the Student Life Cycle CRM System (E2S)
- Presenting Online Demo with each lead and share what Saas does and assist them in identifying how it can help them
- Keep Tracking competitors and changes in the market time to time
- Following up with clients for Sales closure
Senior Technical Support Executive
Sutherland Global Services
01.2012 - 02.2017
- Handling Clients for US / Aus/ UK
- Convincing the customer with negotiating skills- cross selling
- Maintain good relationship with Client & Customers with the service
- Handling escalation and retaining the customer
Customer Service Executive
Siemens Information Technology
01.2010 - 11.2011
- Providing service to the customer for UK region
- Booking appointments with the respective supplier
- Raising Emergency jobs
Primary Class Teacher
Laurel hr Secondary School, Tanjore
01.2004 - 01.2007
Education
BBA -
Madurai Kamaraj
HSC - undefined
Holy Family Convent
SSLC - undefined
Velankanni Matriculation School
Skills
- Client Relationship
- Sales & Marketing
- Customer service
- Effective communicator
Accomplishments
- Mahindra First Choice: Awarded for Q1 & Q2 Onboarding Canara Bank
- Activation Tafe for B2B Auction Platform OEM
- DriveX: Retail Payout from Financier
- Increased Sale 20% in 2nd Quarter by onboarding more Financier for retail business.
Additional Information
Ability to communicate in English, Hindi, Marathi and Tamil in a flawless fashion.; Gel with any community or culture above all understand the psychology of the work force.
Disclaimer
I do here by declare that the above furnished information is true to the best of my knowledge.
Personal Information
- Father's Name: M. Rajasekar
- Mother's Name: R. Subhadra
- Date of Birth: 05/18/80
- Marital Status: Married
Timeline
Senior Manager Business Development
DriveX Mobility Private Limited
09.2023 - 11.2024
Senior Program Manager
Harita Receivables and Collection Services LLP (TVS Credit Services)
11.2022 - 09.2023
Regional Manager - Business Development
Mahindra First Choice Wheels Ltd
01.2019 - 11.2022
Inside Sales, Business Development Executive
Quscient Technologies
02.2017 - 01.2019
Senior Technical Support Executive
Sutherland Global Services
01.2012 - 02.2017
Customer Service Executive
Siemens Information Technology
01.2010 - 11.2011
Primary Class Teacher
Laurel hr Secondary School, Tanjore
01.2004 - 01.2007
HSC - undefined
Holy Family Convent
SSLC - undefined
Velankanni Matriculation School
BBA -
Madurai Kamaraj
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