Sridhar Balli

• Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
• Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
• Trained junior team members on best practices for account executive responsibilities, fostering a collaborative work environment focused on continuous improvement.
• Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
• Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
• Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
• Negotiated contracts successfully, securing favorable terms for both the company and clients.
• Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
• Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.

· Developed Strategic sales plan, Customer presentations, Product proposals

· Demand Generation with Email Campaigns / LinkedIn Connections to Identify top IT Consulting companies to resell X0PA’s IT products

· Converse with Large Enterprises at leadership levels to automate hiring with AI

· Worked with Large educational institutes for digitizing their hiring process

· Understanding business & process challenges of the Talent Acquisition team

· Explore HRMS/ATS integrations for a seamless SSO system through open APIs

· Managed Partner integrations, recruitment to develop X0PA’s Marketplace

• Lead a high performing team to drive monthly and quarterly goals
• Guided team to achieve their monthly sales goals
• Championed strategic sales vision resulting in increase in revenue by 20%
• Conducted monthly one-on-one coaching sessions, providing targeted feedback and guidance that helped team members achieve career goals

• Spearheaded a sales team of 10 to surpass monthly targets
• Collaborated with cross-functional teams to develop and execute sales campaign for demand generation
• Prepare and present a monthly business plan to Business
• Increased productivity revenue per rep by 10% quarter on quarter
• Implemented performance evaluation program, including coaching sessions and personalized feedback, resulting in improved team morale, skill development

• Managed New & Renewals business across India, US, Gulf and SEA
• Worked with the Topmost team in Channel and contributed to the Channel’s growth and Success
• Maintained high CRR (customer Retention Rate), BER (Base Expansion Rate)
• Schedule Product demos and setup trial Accounts
• Acquire new business from Tier 2 and Tier 3 cities in India
• Maintain multiple touchpoints for a smoother transition in business
• Expand annual budget of the customer by effective account management