Summary
Overview
Work History
Education
Skills
Contacts
Personal Information
Languages
Extracurricular Activities
Timeline
AdministrativeAssistant
S R I D H A R K U L K A R N I

S R I D H A R K U L K A R N I

Lead Business Analyst
Bengaluru,Karnataka

Summary

I am a seasoned and results-driven Lead Business Analyst and Product Owner with a proven track record of delivering impactful solutions through a comprehensive analysis of business processes. With 8+ years of experience in the field. I have successfully led cross-functional teams and collaborated with key stakeholders to drive business success.. Exposure and hands-on experience on platforms and domains like Salesforce, Automotive, Manufacturing Aftermarket, OTT, B2B Commerce, VOD Subscription, Manufacturing, Service Lifecycle Management, E-commerce, E-Learning, Chatbots, and WhatsApp bots. Qualified Business Intelligence Analyst versed in data mapping and user acceptance testing to solve complex problems in high-pressure environments. Activates strong analytical skills to investigate trends in large amounts of data and formulate conclusions based on findings. Excels at cultivating, managing and leveraging client relationships to foster extended engagements and business opportunities.

Overview

9
9
years of professional experience

Work History

LEAD BUSINESS ANALYST - SALESFORCE / MANUFACTURING / SERVICE LIFECYCLE

Tavant Technologies India
Bengaluru
2019.12 - Current
  • Own the process of driving the organization to best practices using strong Techno - Functional and Influential skills in communicating to senior executives and communicating with stakeholders across the organization.
  • Lead the discovery process during the Project's initiation (AS - IS) and define (TO - BE) by providing solutions and mapping the requirements.
  • Proactively identify and clearly communicate messages and updates regarding blockers, dependencies, risks, and status to all stakeholders
  • Sharing the context—explaining different aspects of the same information through different perspectives, such as the customer's point of view or various internal department needs.
  • Demonstrate strong prioritization and focus skills with multitasking and competing priorities and know how to make the right trade-offs
  • Liaise well with IT teams and various business partners upstream/downstream to influence accuracy and efficiency in the revenue accounting process
  • Identify opportunities for operational improvements across Finance & Accounting business applications and drive solution definition using metrics.
  • Demonstrate excellent verbal and written communication with advanced presentation skills. I ensure that complex ideas, thoughts, and visions can be communicated simply and effectively. Thrive in a highly collaborative environment.
  • Provide pre & post-sales consultation to the prospects & customers as per their needs/use cases and helps customers adopting the Tavant's product for higher retention.
  • Mentor my team, develop their talent and challenge the status quo to achieve results.

PRODUCT OWNER - AFTERMARKET / AUTOMOTIVE

Volvo Group Trucks Technology
Bengaluru
2018.12 - 2019.12

· Collaborate with business stakeholders to understand and define their objectives.

· Align business goals with the overall vision of the organization and the Agile Release Train.

· Gather and document user stories, features, and non-functional requirements.

· Use various techniques such as interviews, workshops, and observations to elicit requirements from stakeholders.

· Assist in creating and maintaining a well-prioritized backlog.

· Foster collaboration between business stakeholders and Agile teams.

· Participate in Agile ceremonies such as Sprint Planning, Sprint Review, and Sprint Retrospective.

· Understand and adhere to the principles and practices of the Scaled Agile Framework.

· Collaborate with other roles within the SAFe framework, such as Scrum Masters, Product Owners, and Release Train Engineers.

· Identify and communicate potential risks and dependencies that may impact the delivery of business value.

· Collaborate with teams to mitigate risks and address dependencies proactively.

· Provide training and support to team members and stakeholders on Agile and SAFe practices.

· Foster a culture of continuous learning within the organization.

BUSINESS ANALYST - AFTERMARKET / AUTOMOTIVE

Daimler India Commercial Vehicles
Chennai
2016.08 - 2018.07
  • Working with users to formulate and document business requirements
  • Identifying, investigating, and analyzing business processes, procedures and work practices
  • Analyzed existing systems and processes to identify areas of improvement
  • Identifying and evaluating inefficiencies and recommending optimal business practices, and system functionality and behavior

  • Gathered feedback from end users regarding usability issues related to applications or systems.
  • Using project management methodologies, principles and techniques to develop project plans and to cost, resource and manage projects
  • Taking responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans, which ensure acceptable quality and integrity of the system.
  • Creating user and training documentation, and conducting formal training classes
  • Developing functional specifications for use by system developers
  • Using data and process modeling techniques to create clear system specifications for the design and development of system software
  • Acting as a central reference and information source, providing guidance and assistance in the system project decision making process

ASSOCIATE BUSINESS ANALYST

Outsmart Services Pvt Ltd
Bengaluru
2015.02 - 2016.05
  • Work with senior team members to carry out customer implementations and program enhancements.
  • Elicit, analyze, specify and verify business requirements.
  • Participate in the implementation design, setup, and review processes
  • Facilitate communication between different departments and teams
  • Identify improvements to our feedback products and processes
  • Utilize Client software knowledge for testing customized software solutions
  • Gathering and prioritizing internal customer feedback, turning ideas into product features enhancements, and advocating for the customer
  • Collaborating across teams within Outsmart's umbrella to develop a deep understanding of requirements and Observability needs.
  • Developing effective business relationships with clients and stakeholders up to VP level.
  • Assist in project planning, monitoring, and reporting.
  • Develop training materials and provide training to end-users on new systems or processes.
  • Provide ongoing support to ensure successful adoption of new solutions.
  • Ensure that project team fully understand the project requirements specifications and that testing results correspond to the business expectations/needs
  • Understand Agile practices (daily scrum, iteration planning, retrospective, test driven, model storming) and follow the same.
  • Encourage best practices and apply them in the team - responsible for functional product quality.

Education

SALESFORCE - B2B ADMIN -

Salesforce
05.2024

CERTIFIED AFTERMARKET ASSOCIATE -

Tavant Technologies India
05.2024

CERTIFIED AFTERMARKET SPECIALIST -

Tavant
05.2024

PRODUCT OWNER - FOUNDATIONS -

IIBA
05.2024

THE AGILE BUSINESS ANALYST -

Diversified Business Communications UK Ltd
05.2024

CERTIFIED AFTERMARKET SPECIALIST -

Tavant Technologies India
05.2024

VOLVO USING VDA+: TRUCK SPECIFICATIONS, COVERAGES, AND CAMPAIGNS -

Volvo Groups
12.2023

SALESFORCE - ADMIN 201 -

Salesforce
2020-05

VOLVO UPTIME SERVICES AND VOLVO TRUCKS SERVICES -

Volvo Groups
12.2019

VOLVO USING VDA: USING VDA+, REPORT CARD ENTRY AND DEALER CUSTOMER UPDATES -

Volvo Groups
12.2019

MASTER'S DEGREE - Master of Computer Applications (MCA)

Surana College PG Centre

Skills

  • Agile
  • Salesforce - Admin
  • Salesforce - B2B Requirements elicitation
  • Product Strategy
  • Product Management
  • Presales and Support
  • Building MVPs
  • Scrum
  • Agile SAFe
  • Service Lifecycle Management
  • Scrum Master
  • Gap analysis
  • Business strategy
  • Business process modeling
  • Use Case Development
  • Strategic Planning
  • Workflow Analysis
  • Product Development
  • Consulting
  • Process Development
  • Specifications Documentation
  • Systems Analysis

Contacts

9986181991, iamshri21@gmail.com, #414 Srinivasa Nilaya, 21st Main, AGS Layout, Arehalli, Bangalore, Karnataka, 560061, India

Personal Information

  • Date of Birth: 02/18/1991
  • Nationality: Indian
  • Marital Status: Single
  • Visa Status: B1 and Schengen

Languages

  • English
  • Kannada
  • Hindi
  • Telugu
  • Tamil
  • Klingon

Extracurricular Activities

01/2014, 06/2015, ELECTED PRESIDENT, Rotaract Club of Surana College, Bengaluru, District 3180

Timeline

LEAD BUSINESS ANALYST - SALESFORCE / MANUFACTURING / SERVICE LIFECYCLE

Tavant Technologies India
2019.12 - Current

PRODUCT OWNER - AFTERMARKET / AUTOMOTIVE

Volvo Group Trucks Technology
2018.12 - 2019.12

BUSINESS ANALYST - AFTERMARKET / AUTOMOTIVE

Daimler India Commercial Vehicles
2016.08 - 2018.07

ASSOCIATE BUSINESS ANALYST

Outsmart Services Pvt Ltd
2015.02 - 2016.05

SALESFORCE - B2B ADMIN -

Salesforce

CERTIFIED AFTERMARKET ASSOCIATE -

Tavant Technologies India

CERTIFIED AFTERMARKET SPECIALIST -

Tavant

PRODUCT OWNER - FOUNDATIONS -

IIBA

THE AGILE BUSINESS ANALYST -

Diversified Business Communications UK Ltd

CERTIFIED AFTERMARKET SPECIALIST -

Tavant Technologies India

VOLVO USING VDA+: TRUCK SPECIFICATIONS, COVERAGES, AND CAMPAIGNS -

Volvo Groups

SALESFORCE - ADMIN 201 -

Salesforce

VOLVO UPTIME SERVICES AND VOLVO TRUCKS SERVICES -

Volvo Groups

VOLVO USING VDA: USING VDA+, REPORT CARD ENTRY AND DEALER CUSTOMER UPDATES -

Volvo Groups

MASTER'S DEGREE - Master of Computer Applications (MCA)

Surana College PG Centre
S R I D H A R K U L K A R N ILead Business Analyst