Summary
Overview
Work History
Education
Skills
Timeline
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Sridhar Mandapalli

Bangor, Gwynedd

Summary

Dynamic and service-oriented professional with a proven track record at Village Food & Wine Rota, excelling in customer relations and cash handling. Demonstrated strong organizational skills and adaptability, ensuring efficient operations and enhanced customer satisfaction. Recognized for problem-solving abilities and maintaining a positive environment in fast-paced settings.

Overview

3
3
years of professional experience

Work History

Postal Clerk and Retail Associate

Village Food & Wine Rota
01.2025 - Current
  • Assisted with sorting and distributing incoming and outgoing mail efficiently.
  • Operated postal equipment including postage meters and barcode scanners accurately.
  • Provided excellent customer service by addressing inquiries and resolving issues promptly.
  • Maintained organized records of shipments and deliveries to ensure accuracy.
  • Assisted customers with product inquiries and recommendations to enhance shopping experience.
  • Maintained organized merchandise displays to maximize product visibility and accessibility.
  • Operated point-of-sale systems efficiently for transactions and inventory management.
  • Conducted regular stock checks to ensure availability of popular products and minimize shortages.
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
  • Provided excellent customer service, addressing inquiries and resolving issues swiftly.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Developed strong rapport with customers and created positive impression of business.
  • Performed cash, card, and check transactions to complete customer purchases.

Domino's In-store and Delivery Driver

Dominos
10.2024 - 12.2024
  • Navigated routes efficiently to ensure timely deliveries and enhance customer satisfaction.
  • Operated delivery vehicles while adhering to safety regulations and company policies.
  • Maintained accurate records of deliveries, including logs and receipts for tracking purposes.
  • Communicated effectively with customers to confirm delivery details and address inquiries.
  • Adapted quickly to changes in delivery schedules or routes based on real-time feedback.
  • Collaborated with team members to streamline processes, improving overall delivery efficiency.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Enhanced team knowledge by sharing best practices for navigation and time management.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Worked effectively in fast-paced environments.

Quality Manager Trainee at Pathology Department

Satya Scans and Diagnostics
02.2023 - 07.2024

Worked as a Quality control check and Qc calibration. And I have done RNA and DNA extraction interpretation of results, reported to my senior doctor and authority.

Education

Master of Science - Medical Molecular Biology With Genetics

Bangor University
Bangor, North Wales

Bachelor of Technology - Biotechnology Specialization in Genetic Engineerin

Bharath University
Chennai, Tamil Nadu
07.2022

Intermediate Certificate - Botany, Zoology, Physics, Chemistry (Bipc)

Vidya Vikas Junior College
Jangareddygudem, Andhra Pradesh
04.2018

10th Standard (SSC) -

Sri Chaitanya Techno School
Morampudi, East Godavari
05.2016

Skills

  • Workplace safety
  • Problem-solving skills
  • Computer savvy
  • Verbal/written communication
  • Staff development
  • Post office operations
  • Team collaboration
  • Service oriented
  • Confidentiality
  • Strong organization skills
  • Tracking protocols
  • Customer service
  • Retail services
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Reliability
  • Organizational skills
  • Active listening
  • Adaptability and flexibility
  • Decision-making
  • Cash handling
  • Basic maintenance
  • Customer relations
  • Safety procedures
  • Security procedures
  • Task prioritization
  • Interpersonal skills

Timeline

Postal Clerk and Retail Associate

Village Food & Wine Rota
01.2025 - Current

Domino's In-store and Delivery Driver

Dominos
10.2024 - 12.2024

Quality Manager Trainee at Pathology Department

Satya Scans and Diagnostics
02.2023 - 07.2024

Master of Science - Medical Molecular Biology With Genetics

Bangor University

Bachelor of Technology - Biotechnology Specialization in Genetic Engineerin

Bharath University

Intermediate Certificate - Botany, Zoology, Physics, Chemistry (Bipc)

Vidya Vikas Junior College

10th Standard (SSC) -

Sri Chaitanya Techno School
Sridhar Mandapalli