Sridhar More
Team Lead
Hyderabad
Summary
An Experienced Leader and a result oriented professional with over 13+ years of experience in Team Management, Client Service Management, Quality Assurance, Training, Customer Service , Mapping operations and GIS.
Overview
14
14
years of professional experience
Work History
Sr. Analyst
Global Logic Technologies Ltd.
11.2010 - 05.2017
- Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies.
- Mentored junior analysts, fostering professional development while enhancing overall team performance.
- Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
- Increased overall profitability by identifying inefficiencies within existing systems and implementing necessary changes.
Acting Team Lead
Wipro LTD
06.2017 - 01.2021
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
- Coached team members in techniques necessary to complete job tasks.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
Team Lead
Wipro LTD
01.2021 - Current
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Implemented process improvements that led to reduced turnaround times for critical tasks without compromising quality.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
Education
MBA -
HIET
Hyderabad, India 04.2001 -
Skills
- Operations Management
- Performance Monitoring
- Coaching and Mentoring
- Quality Control
Accomplishments
- Achieved Best Team Lead award by completing assigned tasks with accuracy and efficiency.
- Based on the performance was promoted to Team Lead in Wipro.
- Achieved R & R certificates and appreciations from the clients for the performance.
Languages
English, Telugu, Hindi and Marathi
Job Description
- Projects handled : Speed Limits, POIs, LG, IR, IS, Street names.
- Monitoring the team performance closely and responsible for improving their performance.
- Maintaining Attrition and shrinkage as per the project requirements.
- Preparing RCA reports to discovering the root causes of problems in order to identify appropriate solutions.
- Raised PDRs where process workflow is not documented.
- Bringing out new ideas or implementations for getting improvement in projects/Tool performance.
- Ensure projects meet time, quality and budget objectives and deliver intended benefits.
- Identify if any knowledge gaps exist and take required action by giving refresher and bridging the gap.
- Conducting one on one sessions and giving feedback on a regular basis for the defaulters.
- Preparing reports on various datasets and presenting to clients. Conducting business case studies and calls for WBR, MBR and QBR.
Declaration
I certify that the information furnished above is factually correct.
Timeline
Team Lead
Wipro LTD
01.2021 - Current
Acting Team Lead
Wipro LTD
06.2017 - 01.2021
Sr. Analyst
Global Logic Technologies Ltd.
11.2010 - 05.2017
MBA -
HIET
04.2001 -
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