Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Job Description
Declaration
Timeline
Generic

Sridhar More

Team Lead
Hyderabad

Summary

An Experienced Leader and a result oriented professional with over 13+ years of experience in Team Management, Client Service Management, Quality Assurance, Training, Customer Service , Mapping operations and GIS.

Overview

14
14
years of professional experience

Work History

Sr. Analyst

Global Logic Technologies Ltd.
2010.11 - 2017.05
  • Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies.
  • Mentored junior analysts, fostering professional development while enhancing overall team performance.
  • Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
  • Increased overall profitability by identifying inefficiencies within existing systems and implementing necessary changes.

Acting Team Lead

Wipro LTD
2017.06 - 2021.01
  • Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
  • Coached team members in techniques necessary to complete job tasks.
  • Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.

Team Lead

Wipro LTD
2021.01 - Current
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Implemented process improvements that led to reduced turnaround times for critical tasks without compromising quality.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.

Education

MBA -

HIET
Hyderabad, India
2001.04 -

Skills

  • Operations Management
  • Performance Monitoring
  • Coaching and Mentoring
  • Quality Control

Accomplishments

  • Achieved Best Team Lead award by completing assigned tasks with accuracy and efficiency.
  • Based on the performance was promoted to Team Lead in Wipro.
  • Achieved R & R certificates and appreciations from the clients for the performance.

Languages

English, Telugu, Hindi and Marathi

Job Description

  • Projects handled : Speed Limits, POIs, LG, IR, IS, Street names.
  • Monitoring the team performance closely and responsible for improving their performance.
  • Maintaining Attrition and shrinkage as per the project requirements.
  • Preparing RCA reports to discovering the root causes of problems in order to identify appropriate solutions.
  • Raised PDRs where process workflow is not documented.
  • Bringing out new ideas or implementations for getting improvement in projects/Tool performance.
  • Ensure projects meet time, quality and budget objectives and deliver intended benefits.
  • Identify if any knowledge gaps exist and take required action by giving refresher and bridging the gap.
  • Conducting one on one sessions and giving feedback on a regular basis for the defaulters.
  • Preparing reports on various datasets and presenting to clients. Conducting business case studies and calls for WBR, MBR and QBR.

Declaration

I certify that the information furnished above is factually correct.

Timeline

Team Lead

Wipro LTD
2021.01 - Current

Acting Team Lead

Wipro LTD
2017.06 - 2021.01

Sr. Analyst

Global Logic Technologies Ltd.
2010.11 - 2017.05

MBA -

HIET
2001.04 -
Sridhar MoreTeam Lead