Sridhar Muthukrishnan

Client: Stellantis

• Processed and validated high-volume vendor invoices using 3-way matching (Purchase Order / Goods Receipt / Invoice) to ensure payment accuracy and minimize financial risk.
• Posted invoices into the ERP system, resolved discrepancies promptly, and coordinated with vendors via email to address invoice and payment disputes.
• Maintained and updated vendor master data and performed periodic account reconciliations to ensure accuracy across the AP system.
• Ensured compliance with internal controls and audit requirements, supporting a clean and risk-free financial reporting environment.

Cash Management (2021 - 2025)

• Managed end-to-end client onboarding for banking services — covering contractual, cash management, and account structure solutions — ensuring seamless transition from initial engagement to operational readiness.
• Drafted, reviewed, and finalized contracts for payment, liquidity, collections, and account structure products while ensuring documentation accuracy, compliance, and timely execution.
• Resolved client onboarding issues including large fund transfers, nominee additions/removals, and account-related requests, delivering a smooth client experience.
• Collaborated cross-functionally with legal, compliance, sales, and product teams to ensure all onboarding documentation met regulatory and internal standards

KYC-REVIEWS (2019 - 2021)

• Conducted customer account reviews to ensure compliance with AML and KYC regulatory standards.
• Collected and analyzed customer documentation, assessed risk profiles, and flagged potential anomalies.
• Identified documentation gaps and coordinated with front office teams and clients for timely remediation.

• Handled customer inquiries via calls, emails, and chats, providing prompt support on telecom products, services, and plans.
• Identified customer needs and recommended suitable telecom solutions, enabling customers to make informed decisions.
• Processed service requests for new activations, plan upgrades, and account modifications, ensuring seamless customer experience.
• Coordinated with sales, technical support, and billing teams to resolve issues accurately and promptly.