Around 20 years in the IT industry with over 10 years experience in an Incident/Problem Manager role on a global basis within a busy operational environment. Experienced in understanding and awareness of the ITIL Incident and Problem management process and procedures. Experienced in driving integration, improvements, documentation and support strategies.
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Wish list transactions through smart TV associated with PayPal
Issued by US Patent · Apr 2017/Patent number: 9619833
Abstract:
A user may create a wish/gift list and send the list to recipients, who have the option of accepting the list. Content being viewed or recorded by recipients who have accepted the list is scanned to determine whether the content is relevant to one or more items on the list. If so, an alert is displayed on a recipient device, which can be the same device as the displayed content. The recipient may select the alert to purchase the item(s) or obtain additional information about the item(s) for a subsequent purchase.
Shared mobile payments
Patent number: 9990620
Abstract:
Methods and systems are provided for facilitating shared mobile payments. According to an embodiment, a user can initiate a purchase using a mobile device. The mobile device can display a total price for the purchase. The first user can cooperate with one or more second users to share the cost of the purchase. The cooperation can be facilitated via the first and second users' mobile devices.