SRIDHARAN

* Interacting with vendors and customers based on orders

* Realtime tracking the Rider's status of orders

* Handling New vendor and New rider Enquires

* KT has been to the Rider about the applicatio - zaaroz rider app

* Handling Interactive voice response calls - IVR

* Handling - Assigning the orders to riders around 30+ active Zones

* Handling all the orders till its getting deliverd to the customer

• Established strong customer relationships through excellent communication and attentive service.
• Trained and motivated employees to perform daily business functions.
• Negotiated favorable terms with suppliers, improving profit margins without compromising on quality.
• Optimized supply chain management, ensuring timely delivery of products and minimizing inventory costs.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.