Sridhar M Vishwakarma
Banker
Lingasugur
Summary
Dynamic Branch Manager at Oparation with a proven track record in enhancing customer satisfaction and driving sales growth. Expert in relationship building and operations management, consistently exceeding targets through effective decision-making and team supervision. Recognized for implementing strategies that improved service quality and fostered strong customer relationships.
Overview
8
8
years of professional experience
1
1
Certification
3
3
Languages
Work History
Branch Manager
Oparation
06.2018 - Current
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
Education
MBA - Finance And Marketing
Alvas Institution of Engineering And Technology Mudabidare M
Mangalore 04-2018
Skills
Customer service
Branch operations management
Relationship building
Relationship building and management
Sales development
Business development expertise
Team player
Customer relationships
Staff management
Work prioritization
Business development
Decision-making
Team supervision
Excellent work ethic
Sales management
Operations management
Cash handling expertise
Credit proposal building
Certification
Insurance
Timeline
Branch Manager
Oparation
06.2018 - Current
MBA - Finance And Marketing
Alvas Institution of Engineering And Technology Mudabidare M