Srihari Illa
Mumbai
Summary
Knowledgeable Risk Manager equipped with strategic planning and program leadership abilities honed in Banking industry nvironments. Establishes strong and successful policies to mitigate risk at each level and establish clear procedures for assessments, prevention and containment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Risk Manager
Bank of Baroda
Mumbai
07.2019 - Current
- Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
- Promoted enterprise-level risk management practices and helped instill strong culture focused on protective policies and procedures.
- Taught employees how to control risks at front line.
- Developed risk assessment matrices and templates to increase visibility of risks and facilitate decision making.
- Collaborated with team members to achieve target results.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Branch Manager
Bank of Baroda
Kakinada
05.2018 - 06.2019
- Maintained friendly and professional customer interactions.
- Boosted CASA and customer loyalty through incentive programs.
- Examined customer loan applications for loan approvals and denials.
- Resolved various issues impacting sales management and business operations.
- Implemented service improvements to enhance business cycle.
Credit Officer
Bank of Baroda
Rajahmundry
11.2013 - 04.2018
- Performed semi-annual account credit limit reviews and credit increase review requests from financial service and sales teams.
- Recommended approval or disapproval of commercial, retail, msme and credit loans.
- Adhered to banking standards and government lending guidelines for loan services.
- Checked appraisals, title information and insurance documents for each property.
- Organized and finalized loan applications for underwriter review.
- Reviewed and verified income, credit reports and employment histories for each borrower.
- Prepared reports of findings and recommendations.
- Interviewed credit applicants by telephone or in person to obtain personal and financial data needed to complete credit report.
- Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
Single Window Operator
Bank of Baroda
Kateru
01.2011 - 10.2013
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Educated customers on use of banking website and mobile apps.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
- Processed customer transactions promptly, minimizing wait times.
- Maintained friendly and professional customer interactions.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
Education
Bachelor of Science - Mathematics And Sciences
Allahabad University
Kakinada12.2006
Skills
- Risk mitigation
- Customer Communication
- MS Office
- Project support
- Product Knowledge
- Planning and Coordination
Languages
Telugu
Native language
English
Proficient
C2
Hindi
Proficient
C2
Timeline
Risk Manager
Bank of Baroda
07.2019 - Current
Branch Manager
Bank of Baroda
05.2018 - 06.2019
Credit Officer
Bank of Baroda
11.2013 - 04.2018
Single Window Operator
Bank of Baroda
01.2011 - 10.2013
Bachelor of Science - Mathematics And Sciences
Allahabad University
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