Summary
Overview
Work History
Education
Skills
Timeline
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Sri Harshitha Tiranam

Sri Harshitha Tiranam

Hyderabad

Summary

With 2 years of experience in Power Apps, Power Platform, and Microsoft Dynamics 365 CRM, I bring a strong foundation in Microsoft technologies. Now seeking to transition into diverse roles within the technology sector, I'm driven by a passion for continuous learning and problem-solving.

Overview

3
3
years of professional experience

Work History

Microsoft Dynamics CRM Developer

Web Synergies
06.2023 - Current
  • Developed and customized Microsoft Dynamics 365 CRM solutions for CIMB Bank, a leading financial institution, to streamline customer relationship management processes (Sales) and enhance operational efficiency.
  • Implemented various CRM modules, including Sales, Customer Service, ensuring seamless integration with existing systems, and adherence to industry best practices.
  • Utilized advanced customization techniques such as entity customization, workflows, business rules, Plugins, and JavaScript to extend the out-of-the-box capabilities of Dynamics 365 CRM.
  • Configured and optimized routing rules and queues within Dynamics 365 CRM to automate the assignment and distribution of customer inquiries, ensuring timely resolution and effective resource allocation.

Power Apps Developer

Web Synergies
04.2022 - 05.2023
  • Played an integral role in the design and development process of a Canvas app in a project for Sony, collaborating with a team to leverage Power Apps effectively
  • Extensive experience in creating custom pages within Power Apps, extending the functionality of model-driven apps beyond standard capabilities
  • Utilizing canvas components, HTML, CSS, and JavaScript to design and implement custom user interfaces and interactive elements
  • Providing ongoing support and maintenance for model-driven apps and custom pages, troubleshooting issues, and implementing enhancements based on user feedback and evolving business needs

Education

B.Tech - Electrical and Electronics Engineering

K.I.E.T
06.2022

Intermediate - Maths, Physics, Chemistry

A.P Intermediate Board
06.2018

Skills

  • Power Apps
  • Canvas App
  • Model Driven App
  • Custom Pages
  • MS Dynamics 365
  • Power Automate Flows
  • Data Verse
  • Workflows
  • HTML
  • CSS
  • JavaScript
  • C#
  • SQL Server

Timeline

Microsoft Dynamics CRM Developer

Web Synergies
06.2023 - Current

Power Apps Developer

Web Synergies
04.2022 - 05.2023

B.Tech - Electrical and Electronics Engineering

K.I.E.T

Intermediate - Maths, Physics, Chemistry

A.P Intermediate Board

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Sri Harshitha Tiranam