Srihitha Gampa

Roles & Responsibilities

• Working on the Microsoft Azure Sentinel, (console & web console) providing operations support at the Security Operations Center for different member firms.
• Experience on Office365 into email gateway security to overcome phishing attacks.
• Good experience in SIEM tools like Microsoft Azure Sentinel.
• Handling the complete incident management framework cycle right from incident identification, incident containment, performing root cause analysis, suggestion and implementation of preventive and corrective controls and performing network analysis as needed on a case-to-case basis.
• Monitoring and identifying positive security events from Microsoft Azure Sentinel dashboard, Orion during the shift hours and taking necessary action for the critical events that are seen during each shift’s hours with deviations for all the environments that we support.
• Preparing daily and weekly dashboard on the security threats.
• Use the escalation process for multiple users impacting incidents all the time and keep updating the management about the progress of incidents.
• Will document the tickets fully with all the action taken for the incident and update it on frequent basis and maintain ticket quality by documenting it with all the required comments
• Understanding the incident to determine whether it’s false or true positive.
• Troubleshooting SIEM dashboard issues when there are no reports getting generated or no data available.
• Determine the scope of security incident and its potential impact to Client network recommend steps to handle the security incident with all information and supporting evidence of security events.

• Expertise in Google AdWords Accounts.
• Investigated various accounts according to guidelines.
• Action accounts according to Risk, Policy and Delinquency.
• Worked in different Verticals like :
• COUNTERFEIT Specialist : Involves in identifying Replica of Brands.
• 3 P (Third Party) : Involves in dealing with advertiser concern cases.
• Recognized as the best employee of the Quarter at Wipro.