Srijan
Pune
Summary
Strategic and results-driven Business Analyst with 5 years of experience specializing in data-backed decision-making and strong stakeholder collaboration , delivering digital products that drive measurable business outcomes. Proficient in Agile methodologies, I excel at gathering requirements, optimizing processes, and managing change to ensure clear, value-based strategies are translated into successful client-focused solutions.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Business Analyst
Tata Consultancy Services
Pune
01.2021 - Current
- Capturing and documenting comprehensive data-driven requirements through Business Requirement Documents (BRD) for a diverse portfolio of clients, thereby enhancing customer satisfaction and ensuring value-added service delivery.
- Leveraged a deep understanding of supply chain principles to identify and resolve logistical bottlenecks, enhancing overall throughput.
- Orchestrating project management activities utilizing JIRA (Jile) to streamline workflow, resulting in a 20% increase in operational efficiency, and improved stakeholder collaboration.
- Conducting thorough risk analyses for various projects by leveraging KPI data, effectively mitigating potential risks, and enhancing client onboarding processes by 10% quarter-over-quarter.
- Elevating data accuracy by 35% through data file analysis using MS Excel and SQL, ensuring alignment with client specifications and BRD requirements.
- Monitored and analyzed delivery application logs in production environments.
- Prioritized critical incidents and delivered Root Cause Analysis (RCA) with timely resolutions.
- Partnered with cross-functional teams (developers, OA, support, and business stakeholders) to troubleshoot, track, and close issues, while ensuring compliance with SLAs.
- Developed detailed workflow and exception documentation to enhance system reliability, support audits, and improve healthcare IT operations.
- Leveraged Microsoft Azure tools to manage infrastructure and optimize server utilization, improving efficiency, and reducing operational costs.
Trainee Engineer
Tech Mahindra
Pune
06.2019 - 08.2019
- Assisted in the analysis, design, and implementation of innovative solutions tailored to meet specific customer requirements, ensuring alignment with project objectives and client expectations.
- Contributed to the development and optimization of new processes, resulting in a 20% increase in efficiency within IoT systems, thereby enhancing overall project outcomes.
- Engaged in intensive training programs to acquire proficiency in various technical skills, including programming languages and software tools relevant to the role.
- Collaborated with team members on multiple projects, showcasing strong teamwork and communication skills to achieve project milestones and objectives.
- Assisted in the development of a prototype for an IoT application, contributing to the successful integration of new technologies that improved system functionality and user experience.
Education
B.Tech - Computer Science
Bharati Vidyapeeth College of Engineering
Pune, India 07.2016 - 10.2020
Skills
Technical
- SQL and database management
- Azure infrastructure
- Agile and Waterfall methodologies
- Application design - Microservices and service integration
- Business process modeling
- Technical documentation – use case mapping, BRD, FRD
- Supply chain management
Non-technical
- Business Process Optimization
- End-to-end project execution
- Project planning and monitoring
- Task coordination and management
- Stakeholder management
- Leadership and team player
Tools used
- MS Azure Portal and Virtual Machines
- Power BI / Tableau
- GitHub Copilot
- JIRA
- Confluence
- Python
- Informatica (ETL)
- SQL/ SQL Server
- Scrum / Kanban
- Visual Studio
Certifications and Awards
- Databricks Fundamentals certification from Databricks Academy - August 2025
- The Complete Agile Scrum Fundamentals CertificationUdemy inOctober2022
- Tableau for Data Science CertificationScalar inOctober 2022
- 3 times On the Spot Award for Performace in the Project
- Contextual Master Award for applying contextual knowledge to the solution for building products
- Special Initiave Award for creating awareness and organizing sessions regarding GenAI for business usage
Languages
English
Proficient
C2
Hindi
Proficient
C2
Timeline
Business Analyst
Tata Consultancy Services
01.2021 - Current
Trainee Engineer
Tech Mahindra
06.2019 - 08.2019
B.Tech - Computer Science
Bharati Vidyapeeth College of Engineering
07.2016 - 10.2020
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